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Live chat for your store, with an AI that answers from answers you write and hands the rest to you.
Nestled adds a chat to every page of your store. The AI replies using only the answers you write, such as shipping times, returns and sizing, and passes anything it cannot answer to you. You reply from a shared inbox on the web or from the iOS and Android app, with push alerts for new conversations. See who is on your store right now, on which page and from which country, and say hello first. Emails shoppers leave in the chat are added to your Shopify customers.
- AI replies from the answers you write and hands off what it can't answer
- Shared inbox with assignment, internal notes and saved replies
- iOS and Android app with push alerts for new conversations
- See who is on your store now, on which page, from which country
- Emails shoppers leave in the chat are saved as Shopify customers
Languages
English
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Unlimited chats with your team
- 30 AI conversations a month
- 1 seat
- iOS and Android app
Solo
$9.99 / month
or $99.90/year and save 17%
Features
- Unlimited chats with your team
- 100 AI conversations a month
- 1 seat
- 90 days of history
14-day free trial
Starter
$19.99 / month
or $199.90/year and save 17%
Features
- Unlimited chats with your team
- 300 AI conversations a month
- 3 seats
- Bot flows
14-day free trial
Pro
$49.99 / month
or $499.90/year and save 17%
Features
- Unlimited chats with your team
- 1,000 AI conversations a month
- 10 seats
- No Nestled branding
14-day free trial
Business
$129.99 / month
or $1,299.90/year and save 17%
Features
- Unlimited chats with your team
- 5,000 AI conversations a month
- 50 seats
- No Nestled branding
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Nestled.
Resources
Launched
October 13, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders
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Edit customers
Customer data
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View orders
All order history for the last 60 days
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