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We had an extremely disappointing experience with Robust NetSuite Integrator. From the very beginning, they failed to understand our business needs and struggled to provide solutions that aligned with our requirements.
The most frustrating part was their lack of responsiveness, even when we flagged business-critical issues that required urgent attention. Despite multiple follow-ups, our concerns were ignored, leading to serious consequences—including an HMRC audit due to incorrect data caused by their system failures.
Their poor support and lack of accountability made this one of the worst experiences we've had. I strongly do not recommend their services to any business that values accuracy, efficiency, and reliable support.
Incompetent. If you needs require any variation to what's out of the box such as Cash Sales/Undeposited. Good luck. Extremely poor attention to detail. Worst experience ever. Sharma and Abhishek consistently over promised and under delivered.
Excellent support team and app, it's working well for our online shop! Thank you
Shivam and the WebBee team has been extremely responsive and supportive during our onboarding process. We couldn't ask for a smoother or easier process in getting established with the NetSuite Integrator app.
The support team is incredible.
We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.
Dear
Thank you so much for sharing your experience with the Robust NetSuite Integrator! We’re delighted to hear that the integrator has been a game-changer for your business and that it’s helping you save time and money.
Your recommendation means a lot to us, and we’re especially pleased that you’ve had a positive experience with our support team. We're committed to ensuring that our tools and services continue to meet your needs.
Thank you again for your kind words and for trusting us with your business operations!
This integrator is robust and meets our business needs. We have been using this app for 2 years without any issues! Great app! We will continue to use it for other stores.
Hello
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that our integrator has been meeting your business needs and that it’s been a reliable tool for your operations over the past two years.
We truly value your trust in our app and are excited to continue supporting you as you expand to other stores. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out.
Thanks to Shivam from Robust for his outstanding support during our software transition. Shivam's expertise and dedication have been instrumental in ensuring a smooth process. He has consistently provided us with the best solutions, demonstrating both professionalism and a deep understanding of our needs. His proactive approach and responsiveness have made a significant difference. Thank you, Shivam, for your exceptional support and commitment!
Hello
Thank you so much for your kind words and generous feedback! We're thrilled to hear that Shivam's support during your software transition has made such a positive impact.
Shivam's dedication to providing the best solutions is something we truly value, and it's wonderful to see that it has contributed to a smooth and successful process for you. Your recognition of his professionalism, expertise, and commitment means a lot to us.
We’re grateful for the opportunity to support you and look forward to continuing our partnership.
Our team recently started using the Robust NetSuite Integrator, and the WeeBee team has been incredibly helpful throughout the entire setup process. The app is user-friendly, and the customer support team is always available to assist with any questions. So far, it has been a pleasure to work with. We will update our review once we've had more time to test the app thoroughly.
Hello
Thank you for your thoughtful feedback! We’re thrilled to hear that your team has had a positive experience with the Robust NetSuite Integrator and that our WeeBee team has been helpful during the setup process.
It’s great to know that you find the app user-friendly and that our support team has been there when needed. We appreciate your kind words and look forward to hearing more about your experience as you continue to use the app.
If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to support you every step of the way!
Very quick & easy to setup - Inventory updates happen fast & orders sync instantly - we've used on multiple stores now - recommend.