New craft ‑ Order cancel
- Pricing
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$6.99/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- New craft
Featured images gallery
Streamline cancellations, save support time, and gain insights to improve customer retention.
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
- Easily handle cancellations without manual intervention, freeing up support time
- Gain valuable data on why customers cancel, helping you refine products.
- Easily usable and translatable into any language
Languages
English, French, Dutch, German, Italian, Spanish, Portuguese (Portugal), Finnish, and Japanese
Works with
Categories
Order updates
Pricing
Choose the plan that best fits your business.
Pro
$6.99 / month
or $69.90/year and save 17%
Features
- Order cancellation with app blocks
- Set restrictions on self-cancellations
- Let customers provide cancel reason
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by New craft.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Product listings, products, collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order history, third-party fulfillment, order edits
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Edit Online Store
Online Store pages, Online Store script tags, theme, checkout page
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