Reviews (14)
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I've been a DSZ customer for many years, and only using the DSZ app for 6 months. Overall is ia good experience, simple to use and fits my needs and purpose. The app automatically reduces stock QTY to 0 if QTY reaches a certain threshold, I'd like this setting to have "1,2,3,4" options. It would be helpful if it has additional filter options like the DSZ website does, such as the ability to filter AU Free Shipping - non direct import. Overall, good and easy app to use.
Hi there,
Thanks for your feedback. We're glad that you've been enjoying using our app, and we'll be sure to relay your feedback to our team for future enhancements.
Thanks,
The Dropshipzone Team
This is a fantastic Application. The support is amazing, and even though the process was a bit tricky to set up on my Shopify store, the support team were there for me every step of the way. The combination of a solid Shopify Application, plus backend "Real People" support, make this the #1 shopify app for me selling products in Australia.
Hi there,
Thanks so much for leaving your feedback. We're glad to hear that you have been enjoying our platform. We're always working on improving our app, so be sure to look for new releases!
Thanks,
The Dropshipzone Team
I have been using Dropshipzone for a few months now. Very impressed by the promptness with which the team respond to any questions and are willing to go beyond the normal. I find it easy to add products, update pricing and make any other changes. They have an extensive range of products and are constantly updating the specials. I look forward to growing our business with Dropshipzone behind us. Special thanks to Jonathan for being very proactive.
Hi Meerkat Online,
We're glad to hear that you've been enjoying working with us. We are always increase our product range, so be sure to keep a lookout for new products! Great to hear that Jonathan has been helping you along the way.
Thanks,
The Dropshipzone Team.
Fantastic app with outstanding support from the Dropshipzone team! My account manager, Vivien Liow, has been incredible, and always ready to help with solutions to make you satisfied. Dropshipzone has made it effortless to automate my store, handle inventory updates, and sync price changes automatically, so I never have to worry about monitoring these details. The regular promotions and great product selection make it easier to boost sales. Shipping is prompt, and their couriers are very reliable. The app makes the whole process smooth and rewarding.
Hi Mastery Home Au,
Thank you for your wonderful feedback! We’re thrilled to hear that the app has made automating your store, managing inventory, and syncing price changes effortless for you. It’s fantastic that our regular promotions and product selection are helping you boost sales, it’s exactly what we aim for!
We’re especially happy to hear how much you appreciate Vivien Liow’s support. She’s an integral part of our team, and we’ll be sure to share your kind words with her.
Thank you for trusting Dropshipzone to support your business. We’re here whenever you need us and look forward to continuing to help you grow! 🌟
Awesome app and fantastic support from the Team! Our Account Manager, Vivien Liow, helped us in getting a real good price from the supplier as we are purchasing bulk.
With Sofortig, Dropshipzone has made it super easy to automate my Shopify store. The regular promo helps to make sales too!
Additionally, they never fail to provide solutions for any issues post-purchase.
Thanks, Dropshipzone Team!
Hi Kids Toys Warehouse,
Thank you for your amazing review! We're delighted to hear that you're enjoying the app and the support from our team. It's fantastic that Vivien Liow could assist in securing a great price for your bulk purchases, we will be sure to pass this feedback back to her.
We're also thrilled that the automation features have streamlined your Shopify store and that our regular promotions are helping to boost sales. Providing solutions and ensuring a smooth experience post-purchase is our priority, and it’s wonderful to know we’ve met your expectations.
Thank you for being a valued part of the Dropshipzone community. We’re here whenever you need us and look forward to supporting your continued success! 🌟
Tanya provided exceptional customer service and was a huge help throughout the entire setup process for my website. Her guidance was clear, prompt, and professional, making what could have been a complicated experience smooth and stress-free. I couldn’t have asked for better support!
Hi Aussie Christmas Co.,
Thank you for leaving us a 5 star review! We're thrilled to hear that Tanya provided exceptional service and made your setup process smooth and stress-free. Clear, prompt, and professional support is exactly what we strive for, and it's wonderful to know that Tanya delivered just that.
Your feedback means a lot to us, and we'll be sure to share your appreciation with Tanya. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We're here to support you every step of the way. Welcome to the Dropshipzone community! 🌟
Great app with excellent integration features in Shopify, easy to use and greatly simplifies my daily tasks. I highly recommend the Dropshipzone app!
Hi Indoors Out Furnish,
Thank you for your fantastic review! We're thrilled to hear that you're enjoying the app's integration with Shopify and that it's making your daily tasks easier. Simplifying workflows and saving time is exactly what we strive for, so it's great to know we're hitting the mark for you.
Your recommendation means the world to us! If you ever need assistance or have any suggestions, we're here to help. Thanks for being a part of the Dropshipzone community! 🌟
I have used this app for the last 6 months and with the amount of SKU's we have it certainly makes life much easier, the new fulfilment function is also awesome too. There are a few things we would like to see in the future if possible such as; Being able to push a price/margin update to all the products yourself if you decide to change the margin rather than having to do manually one at a time. Also to be able to have the choice to bring over the shipping costs table on the bulky goods into the description. All in all we love it!
Hi Outdoorium Pty Ltd,
Thank you for using Sofortig and taking your time to leave us a 5-stars review here.
We are glad to hear that you are enjoying the features that our Sofortig app provided. It made us happy to hear that this app has helped you to run your business easier.
We appreciate your feedback and suggestions. These will help us to provide a greater Sofortig app in the future.
Please free feel to leave a comment if you do have any further queries or questions.
Have a great day!
The app has so far been fault free for us. We would like to see some enhancements such as the pricing rules without any restrictions (more competitive pricing would be nice!), product images with clear backgrounds (transparent png type), Products with 'Extra Shipping' cost to have the shipping cost shown on the product, currently have to go back to website to check the extra shipping cost, would be nice to see it in the App itself. Service and Support from the team is very good and easy to communicate with. Highly recommend the app.
Hi Bostin Life,
We hope you and your team are having a great day!
Thank you for taking time to leave us a 5-stars review here and choosing to use Sofortig App.
It just made our day to hear that you are satisfied with the app and the supports that given by our team.
We will take note of your comments, and if you do have further questions or queries please feel free to let us know.
Thank you
The app is useless. It cannot link my existing products which I have already imported using CSV. On top, it is confusing to use. I'd rather stay and use my macros to update stock and data rather than relying on this app. Also there is 0 support from the developer. Sent them a couple of mails but no response. Oh and did you know that Dropshipzone sells their own products on ebay and other marketplaces way below the cost price they give to the dropshippers. I wished they could play fair!
Hi LifeStylz,
Thanks for sharing your feedback.
First of all, we're sorry that we missed your Shopify support message on 23July due to an avoidable human error. We'd already reviewed our SOP to prevent missing any one valuable message.
In alternative, you could contact us via info@dropshipzone.com.au directly.
In ease of merging reseller existing product to Sofortig, we are now developing a new function in Sofortig and hope to resolve your problem
accurately.
Again, we love to hear back from our customers and will strive to do better.