Note: to use Nibble and for a 3-month free trial, you will need to contact us for API credentials.

eCommerce retailers deserve better conversion from their promotions, SEO, SEM, Social, Influencers, personalisation tools etc. Shoppers are inundated with too many promotional options that sometimes work and often don’t – this is both time consuming and leaves them not knowing if they are getting a fair price.

Nibble is a negotiation tool delivered through a chatbot to improve the experience.

• it delivers personalised pricing without complex data integration
• it is fun and engaging for eCommerce customers
• it offers a two-way conversation on price facilitating the closing of a sale

How it works:

• Add the Nibble button underneath “add to cart” on your product detail page (PDP)
• When the user clicks the Nibble button, the chatbot opens, they have a cheeky negotiation with the bot
• If a price is agreed, the user adds the item to their cart and checkout is unchanged
• To make it work, the retailer enters a “target discount” (the discount they are trying to achieve) and a “walkaway” price (the amount they will not sell the item below).
• You set the products you are prepared to discount, and only then the button will appear. The bot and algorithm do the rest.

You will need to contact Nibble to gain API credentials.