Nibble – AI Negotiation
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Nibble lets you negotiate with customers at scale to find the perfect price for every deal.
Nibble’s AI chatbot discovers the deal your customer needs – and balances it with the discounts and offers you’re willing to give. Existing clients have used Nibble for success in B2B, high-value items (like furniture), resale, and MAP-regulated industries to offer unique pricing to discerning customers at scale. It is highly customisable and targetable. Our engaging AI conversations use your brand tone of voice and negotiation science to find the perfect outcome every time.
- Add your brand values and messaging to customise the experience
- Use dwell time and exit intent pop-ups to turn passes into purchases
- Use page-revisit triggers to capture high-intent but uncommitted customers
- Use email triggers to offer negotiation only to certain cohorts e.g. VIPs
- Increase AOV by offering personalized pricing in exchange for larger baskets
- Highlights
- Works with the latest themes
Languages
English
Works with
Categories
Pricing management
Discount types
Managing discounts
Pricing
Professional
$499 / month
2% on sales above $24,950
- Starter Plan +
- Dwell time & page revisit triggers
- Mixed Basket Checkout
- Magic Links
- Brand Values Statements
- Gift With Purchase
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (20)
We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.
I love this app and the Nibble team. Very quick to respond to queries and they take customer feedback on board as they are always looking to make the experience and app even better This is ideal for anyone looking to not just offer a blanket discount and it allows us to keep margins healthy. A personal favourite of mine is the Nibble bot conversations and seeing how our customers interact and ...
Thank you for the lovely review and positive feedback, that is great to hear. Glad to see you enjoy seeing the Nibble chats!
Amazing app, gives a great user experience. Their support team is doing a great job. Trying to explore what more we can do with this app
Thank you for the great feedback, happy to be working together!
Excellent, not just the APP and the concept, the free initial support and setup means your up and running in no time at all . You can use Nibble as just a simple means of customers being able to negotiate or you can even have it offer deal sweeteners. Great App great Team of people :)
We've been through quite a few apps during our time on Shopify, but have never come across anything quite as innovative and engaging as Nibble. Really easy to use, customers love it, and their team are super-responsive when it comes to sharing our feedback. It genuinely feels like us as store-owners are part of the development and growth of the app, which to me is really refreshing. Plus it's ...
Thank you for the lovely review and positive feedback. Happy to be working together!
Support
App support provided by Nibble.
Resources
Launched
December 21, 2020
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