Reviews (16)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 14, 2024

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.

Capsuline
United States
Over 1 year using the app
March 1, 2024

We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.

Transformulas
United Kingdom
5 months using the app
July 8, 2022

Amazing app, gives a great user experience. Their support team is doing a great job. Trying to explore what more we can do with this app

Ikiru
India
7 months using the app
Nibble replied July 18, 2022

Thank you for the great feedback, happy to be working together!

November 10, 2021

App is easy to use and support is superb. It is a great time saver vs make offer apps that require manual response. I encourage everyone to try it and see if it is a good fit for their website.

My Gift Stop
United States
About 1 month using the app
Nibble replied November 16, 2021

Thank you for the great feedback, and glad you think it's better than other make offer solutions.

September 3, 2021

Great way to engage and convert customers! The support we've received has been fantastic, and has really allowed us to inject our own personality into the chats & negiotiations - almost feels like we've added another member to our sales team!

CRU Kafe
United Kingdom
4 months using the app
Nibble replied September 8, 2021

Thank you for the great review. We are super happy to be working together and delivering results.

December 9, 2022

Excellent, not just the APP and the concept, the free initial support and setup means your up and running in no time at all . You can use Nibble as just a simple means of customers being able to negotiate or you can even have it offer deal sweeteners. Great App great Team of people :)

Opal Fever Mate
United Kingdom
7 months using the app
November 2, 2021

A really fun little app and a great way to increase conversion and user engagement. The team are lovely at Nibble and super helpful, installation was seamless and we didn't have any problems once it was up and running. You're also able to personalise the chatbot so can add your brand's TOV into the mix. Highly recommend!

Black+Blum
United Kingdom
About 2 months using the app
Nibble replied November 3, 2021

Thank you for the lovely feedback; we are glad you are happy with the results and support.

October 29, 2022

The Nibble app is simple to use and allows our customers to negotiate price on our products. This is such a great app as we set a certain discount amount and the customer can negotiate up to the threshold we set. The support team at Nibble is extraordinary and have helped us at all hours, including the weekend. We LOVE Nibble!!!

Circuit Records
United States
About 2 months using the app
October 12, 2021

Nibble is a really engaging way for us to offer our customers a discount promotion. The team were fantastic and helped us to make sure that the app was configured to our needs, and the Ux is very simple and intuitive to use, both from the installation and customer points of view. Highly recommend for an engaging and effective take on a discount campaign!

Wype
United Kingdom
About 1 month using the app
Nibble replied October 12, 2021

Thanks for the lovely feedback, glad it worked well for you. We look forward to the next campaign.

Team Nibble!

September 8, 2022

I love this app and the Nibble team. Very quick to respond to queries and they take customer feedback on board as they are always looking to make the experience and app even better This is ideal for anyone looking to not just offer a blanket discount and it allows us to keep margins healthy. A personal favourite of mine is the Nibble bot conversations and seeing how our customers interact and reply back

Warner's Distillery Ltd
United Kingdom
About 1 year using the app
Nibble replied September 8, 2022

Thank you for the lovely review and positive feedback, that is great to hear. Glad to see you enjoy seeing the Nibble chats!