Reviews (75)
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Awesome app. We've only got one shirt so far, a branded one for customers to get as a thank you with big orders or reviews, but it's been smooth as heck. No complaints from us and we've even got some 5 stars on the shirt itself.
The remove background tool works the best in my experience. The printing is high quality and have had no returns due to bad images so far. Customer service has been great and understands the fickle nature of some customers and will go out of their way to help newbies in the space.
The new app is great; I had a few questions, and the service was wonderful! Quick answers to my DUMB questions. Very happy!
I had quite the ordeal with connecting my bank to Ninja. However, Justyn in support was able to figure out my error in entering the information; thereby eliminating days of frustration and some tears on my part.
Stellar work Justyn
I was able to get help when I needed it by chatting with Justyn, it was quick and easy
Better mock up and product viewing needed (zooming). Also ease of multiple selection of item with graphic variation for a T-shirt. For example same graphic, but needs adjusting on different color shirts. App not easy to figure out.
Thank you for your feedback! We are working to improve our app and updates are coming soon!
This app is Awesome! Everything about it makes sense for a new business owner or someone who wants to make Passive Income! Justyn was a big help walking me through the process! Can't wait to start making and selling apparel.
I’m deleting this app from my store. I paid for an order, waited three weeks, and then they cancelled my order without any notice or communication. That is unacceptable, especially when you’re running a business and depending on orders to be fulfilled on time.
If there was an issue, I should have been contacted before the order was cancelled. The lack of communication caused delays and made the whole experience frustrating. I would not recommend using this app if you need reliable fulfillment and proper customer support.
I apologize for your negative experience using Ninja POD. The most recent order we have for you was canceled due to a lack of response to an issue we had with you order. Since we did not get a response for nearly 2 weeks, we were forced to cancel the order since we could not proceed.
Justyn was AMAZING!! I lost my artwork and he was able to retrieve it from Ninja Printhouse! He went above and beyond! The customer service is excellent!!
Justyn was very helpful and went out of his way to help me give my customers the best experience possible. Thankful for Ninja!
Thank you so much for your kind review! This means a lot to us!