Reviews (243)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 8, 2026

Amazing support team. Helpful, quick, and polite, especially Luna who answered all my questions very quickly and cordially. She helped me install the app and even created a specific CSS code to meet my needs. I highly recommend them.

Energia Absoluta
Brazil
About 2 hours using the app
March 19, 2026

I am really satisfied with the customer support of the app, they literally made so many changes with coding for me, they invested a lot of time helping me. Also the app is very useful for the price, I used buy x get y for free offer the design in the website and the UI of the app itself are amazing.

NextGenBulgaria
Bulgaria
About 4 hours using the app
April 24, 2026

Absolutely amazing help from Mie Tran. Fast replies and really helpful with the questions i had.

We Three Bears
United Kingdom
Almost 2 years using the app
May 18, 2026

The best app for the new store, it's really helpful. Recomended

MJA Fashion
United Arab Emirates
About 1 month using the app
May 12, 2026

Excellent Communication from the support team!

Dulce Armonia
United Kingdom
5 days using the app
March 16, 2026

The entire team is absolutely fantastic, but I have to give a special shout out to Lucy. She was incredibly quick in all of her responses and helped us every step of the way.

You will not be disappointed if you choose them.

NLS Components
New Zealand
4 months using the app
February 25, 2026

Overall great app, we use it on two stores. Really helpful & quick customer care - especially @Caroline who helped us with our query within minutes.

The Baby Den CZ
United Kingdom
6 months using the app
February 22, 2026

I've reached out to the support of Ecomrise, and they literally respond in a minute and resolve my issue. I really appreaciate their services!

Enshee.com
Pakistan
About 1 hour using the app
March 25, 2026

Top support.

AM by Anita Mittal
India
Over 1 year using the app
October 3, 2025

cree una upsell que llaman ellos buy x get y y me volvio lenta la pagina y al final despues de desintalar genra un problema en el que con solo ver productos o actualizar la pagina me agrega ese upsell cada vez que se actualiza

TRUST
Colombia
15 days using the app
Nitro Apps replied October 14, 2025

Hi there,

Thanks for your feedback! After checking carefully, our dev team confirmed that the issue was actually caused by another app, Releasit COD Form, not EcomRise. When that app is disabled, the problem no longer occurs.

We’ve tried reaching you several times via email to help resolve this completely. If you see this, please check your inbox, we’d love to make things right for you.

Best regards,
Anna – EcomRise Support Team