Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 31, 2026

Nivoda Connect has been a game changer for our business.

The integration with Shopify is excellent, the inventory is massive, and the platform has made it possible for us to launch our online diamond business much faster than we ever expected.

What truly sets Nivoda apart is the people behind it. Throughout our journey, the support team has always been professional, responsive, and genuinely committed to helping us succeed. Even during a very challenging period for our business, they took the time to listen, understand our situation, and support us. That level of care is something you rarely experience today.

A special thank you to Reggy, Cam, Emma, Ethen, Kaycie and the entire Finance and Technical teams. Your patience, professionalism, and dedication have made a real difference for our company.

If you're looking for a reliable diamond platform with outstanding customer service, I highly recommend Nivoda Connect. We look forward to many years of partnership together.

AG Diamonds Boutique
United States
2 months using the app
January 20, 2026

Fantastic app with live inventory for diamonds, rings and gemstones. Setup was quick and straightforward and the app integrates smoothly without being hard coded into the website. The support team are excellent, responsive, knowledgeable and genuinely helpful throughout the process. It’s clearly built for jewellers and is far superior to other apps I’ve tried. Highly recommend Nivoda Connect to anyone in the jewellery industry.

Eco Rocks
Spain
3 months using the app
Nivoda replied January 21, 2026

Thank you for your review! We love working with our clients adding Nivoda Connect to their website and guiding you through the process. 💎

March 27, 2025

This is an excellent tool for anyone in the industry. Add and customize your own settings, attach them to each variation of shape and metal color, and let your customers browse a massive database of stones with reliable, predictable fulfillment, favorable net terms, and the ability to exchange most stones if they don't meet your standards. I paid thousands of dollars for a competitors ring builder. Nivoda's is superior.

Blake Jewelers
United States
About 2 years using the app
Nivoda replied April 1, 2025

Thank you so much for your fantastic review! We're thrilled to hear that you find our tool superior and valuable for your business. Providing a seamless and customizable experience is our top priority, and we're glad it’s making a difference for you. If you ever need any assistance or have suggestions, we're here to help. Thanks again for your support! 💎

November 12, 2024

It’s an incredible experience with Nivoda, to have access to the world’s entire diamond supply right in my Shopify store, along with the ability to handle the integration myself and use the ring builder tool.

My Store
Romania
3 months using the app
Nivoda replied February 19, 2025

A huge thank you for your kind words! We’re so happy to hear Nivoda Connect is making a difference for you. Keep shining! 💎

October 8, 2025

I have been working with Nivoda for around 5 months now and I couldn't be happier with the service they offer. What really steals the show is the customer service - with a special thank you to Kaycie & Brad, they have been incredibly responsive with my questions and made the whole process of setting up very easy - so thank you Kaycie & Brad!!

Harrison Beasant
United Kingdom
6 months using the app
Nivoda replied October 9, 2025

Thank you so much for your kind words! Our team is always here to support with anything you need. ⭐️

October 7, 2025

This app is amazing. The support with Nivoda is INCREDIBLE. Kaycie was so helpful with everything I needed. She is so fast and knowledgeable. Thank you Kaycie for being the BEST EVER!!!!!!!!!!!!

Evermore Diamonds
United States
9 days using the app
Nivoda replied January 7, 2026

Thank so much for your review! We are here to help with anything you need - our support is available 24/7 💎 ⭐️

March 28, 2025

Just got Nivoda set up on my site, and I couldn’t be happier with how it looks! The setup process was a breeze, and I have to give a huge shoutout to Sabin and Zack for their incredible support. They were attentive, easy to work with, and made the whole experience seamless. Highly recommend!

WHAT iF Jewelry
United States
2 days using the app
Nivoda replied April 1, 2025

Thank you for your glowing review! We're so glad to hear that you're loving how Nivoda looks on your site and that the setup was smooth. Sabin and Zack will be thrilled to know they made a difference! If you ever need anything, we’re always here to help 🚀

November 12, 2024

Extremely good selection, images and videos for customers and integration is very easy to do!

Anything Diamonds
South Africa
About 2 months using the app
Nivoda replied February 19, 2025

Thank you for your kind words and for choosing Nivoda Connect! 💍✨

February 13, 2025

Excellent storefront and interface, very good support. Please be informed that the app works only with the most recent themes. Thank you, Nivoda team!

Noemi Diamonds
Netherlands
7 days using the app
Nivoda replied February 19, 2025

Big thanks for your awesome feedback! It’s users like you who inspire us to keep improving. Stay tuned for more! 🎉

September 11, 2024

C'est une application professionnelle et intuitive. Très utile pour fluidifier le travail et pour faciliter les ventes. C'est un support qui est devenu indispensable. Equipe technique présente et réceptive.

EXQUISITE LAB DIAMONDS
France
3 months using the app
Nivoda replied February 19, 2025

Merci beaucoup pour votre avis ! Nous sommes toujours là pour vous aider ! 💎💎