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AI phone call agent: answers 24/7, handles support & upsells, sends email & text, autonomously.
Pearl is an AI phone call agent that answers every call to your Shopify store, 24/7. It tracks orders, handles product questions, upsells, sends SMS and emails, transfers calls when needed, and keeps you updated in real time. Fully automated, multilingual, and store-integrated. Each call is transcribed, summarized, and sentiment-scored. Like a call center, without the cost. Coming soon: auto call-backs for abandoned carts.
- AI voice agent answers calls 24/7, tracks orders, and speaks any language.
- Boosts sales with upsells and abandoned cart recovery.
- Summarizes each call, detects customer sentiment, and logs interactions.
- Performs real-time actions like call transfers, sms/email & payment link sharing
- Sends real-time notifications and support ticket creation.
Languages
English
Categories
Pricing
Pearl Boutique
$49 / month
Extra minutes at $0.20 / min
Features
- 100 voice minutes included
- Up to 5 concurrent calls
- Free US phone number
- Free BYO-VoIP integration
- Unlimited free in-call SMS and emails
- Support level: Low
7-day free trial
Pearl Retail
$129 / month
Extra minutes at $0.17 / min
Features
- 500 voice minutes included
- Up to 10 concurrent calls
- Free US phone number
- Free BYO-VoIP integration
- Unlimited free in-call SMS and emails
- Support level: Low
Pearl Megastore
$499 / month
Extra minutes at $0.15 / min
Features
- 2500 voice minutes included
- Up to 25 concurrent calls
- Free US phone number
- Free BYO-VoIP integration
- Unlimited free in-call SMS and emails
- Support level: High
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by NLPearl.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Shopify Payments, Online Store, Shopify admin
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, draft orders
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View discounts
Discount codes and promotions
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View Shopify Payments
Shopify Payments payouts
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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View other data
Locales
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