SwapStop: Default Address

SwapStop: Default Address

Pricing
$49.99/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (6)

Prevent unwanted order-triggered changes to customers' default address.

Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you. The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior. You can still manually perform customer address changes or edit the default address if you want.

Many merchants don't like how Shopify automatically updates the default shipping address of a ... more
  • Ensure you don't ship to the wrong customer address!
  • We NEVER store any customer data or addresses; only anonymous IDs.
  • No underlying theme changes or changes to your customer-facing storefront.
Highlights
Use directly in Shopify admin

Languages

English

Pricing

Monthly plan

$49.99 / month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited May 31, 2022

Updated- This app is trying to solve for an obvious product bug (online comments about it date back to 2015 so shopify is obviously not interesting in fixing it) where the most recent shipping address changes the account "default" address, rendering that meaningless and screwing up our CRM and accounting data repeatedly for drop-ship customers. The app worked as advertised in the beginning but ...

Biocidin Botanicals
United States
About 1 year using the app
Sound Onyx Inc replied April 21, 2022

Hello, I had responded to your email to try to help troubleshoot prior to you posting this review but have not received a response. The app’s latency of a few seconds (a ...

October 11, 2023

Very user friendly and great customer service support. Thanks Adam!

L'Occitane Taiwan Staging
Taiwan
10 months using the app
August 31, 2021

super easy to set up and solves the problem immediately. Thanks for the one-off payment option too. Brilliant.

Wishbone Design Studio USA
New Zealand
16 days using the app
March 8, 2022

Our customers were having trouble placing orders because the default address on thier account was defaulting to the last address they entered (usually thier customers address). The app does just the job by making sure our customers feault address is always showing when they come to place orders.

Charlie Crow Trade
United Kingdom
13 days using the app
Sound Onyx Inc replied March 8, 2022

So happy to hear the app has helped you! 🙏🙏

- Adam

May 18, 2023

Great developer. Good communication.
Adam observed our thread in Shopify Community and built an app for those of us infuriated by the Shopify assumption that the last shipping address is the customer's address. Thank you for a great app that works well for those of us who place a lot of orders in back-office admin on behalf of our customers.

Bat and Bottle
United Kingdom
9 days using the app
Sound Onyx Inc replied May 18, 2023

Glad to hear the app is helping save you back-office admin time!

Cheers,
Adam

Support

App support provided by Sound Onyx Inc.

Developer

Sound Onyx Inc

P.O. Box 1161, Austin, TX, 78767, US

Launched

January 2, 2020

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