No Auto Default Address Swap

Stop automatic changes to default customer address from orders

$9.99/month. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

The correct shipping address

Ensure you don't ship to the wrong customer address because Shopify automatically changed a customer's default shipping address.

Avoid extra admin work

This app does the admin work for you of switching a customer's default address back to what it was before an order-triggered change.

Peace of mind

Free yourself from the stress of having to keep track of correcting customer default addresses.

No Auto Default Address Swap

No Auto Default Address Swap

The app that stops default customer shipping address changes

Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you.

The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior.

You can still manually perform customer address changes or edit the default address if you want.

No customer data stored

The app NEVER stores any customer data or addresses; instead, it uses the anonymous customer ID and anonymous default address IDs assigned by Shopify to the customer record.

Launch date

No Auto Default Address Swap

No Auto Default Address Swap

The app that stops default customer shipping address changes

Many merchants don't like how Shopify automatically updates the default shipping address of a customer if an order is submitted with a different address. If you're one of these merchants, this app was made for you.

The app switches the default customer address back to what it was before the order-triggered automatic update. It will prevent address changes due to this undesired behavior.

You can still manually perform customer address changes or edit the default address if you want.

No customer data stored

The app NEVER stores any customer data or addresses; instead, it uses the anonymous customer ID and anonymous default address IDs assigned by Shopify to the customer record.

Launch date

Pricing 7-day free trial

$9.99/month

OR a one-time fee of $79

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

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Biocidin Botanicals

Location United States

Updated- This app is trying to solve for an obvious product bug (online comments about it date back to 2015 so shopify is obviously not interesting in fixing it) where the most recent shipping address changes the account "default" address, rendering that meaningless and screwing up our CRM and accounting data repeatedly for drop-ship customers. The app worked as advertised in the beginning but some complex customizations we developed presented conflicts that prevent the app from processing correctly via the API to our store. We had to uninstall it. While it wasn't a perfect solution (doesn't prevent the default from changing but does change it back quickly) we ended up developing our own private app solution utilizing Hubspot's "operations hub" to basically do the same thing this app was doing but it works around the code conflict we introduced to the equation. For a more simple store code ecosystem this app should do the trick. What we really need is for shopify to understand that "default" means it doesn't change every time a customer ships to a different address. There is simply no way to "lock" it like in every other ecommerce system.

Developer reply

April 21, 2022

Hello, I had responded to your email to try to help troubleshoot prior to you posting this review but have not received a response. The app’s latency of a few seconds (a Shopify platform limitation) is the same as it was when I released it, but it’s possible that Shopify did not send some record updates (Shopify has told developers that we can't always rely on getting notified automatically via their API, so we should perform periodic batch checks to see if any updated records were missed/not sent to the developer). So in some (historically rare) cases, records may not get updated until the app performs its hourly batch process.

I agree that the mechanism of waiting for an order to change the address (and then the app changing it back to the original one) is less ideal than preventing the change from initially propagating. Unfortunately, this is not possible without an entire custom-coded checkout workflow, which most store owners don’t want.

Hope this helps, and happy to help discuss further/troubleshoot.
- Adam

Charlie Crow Trade

Our customers were having trouble placing orders because the default address on thier account was defaulting to the last address they entered (usually thier customers address). The app does just the job by making sure our customers feault address is always showing when they come to place orders.

Developer reply

March 8, 2022

So happy to hear the app has helped you! 🙏🙏

- Adam

Wishbone Design Studio USA

super easy to set up and solves the problem immediately. Thanks for the one-off payment option too. Brilliant.

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