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This may be the best app for Shopify. 1) Functional. As best as we can tell, it does it's job, making our website more user-friendly and increasing average order size. 2) Good bang for your buck. We have been satisfied with our return given the monthly costs. 3) Great customer service and support website. These folks respond quickly, and their support page actually predicts what you are looking for. I am just thoroughly impressed.
Had nosto for almost 3 months. Currently used product recommendations and category merchandising. The tool is super easy to use and quickly implemented. The reporting tools within the app is great and provides useful insights. Account manager and web devs are quick responding and really helpful too.
Worst company ever. First of all there there remarketing and retargeting doesn’t even work. Second of all, the force into a ridiculous contract guarantee you the best results. Third of all, when you try to get out of the contract they don’t let you. And they keep charging you. Save your money. This company sucks. Worst people also to work with. Use any other service. And they mess up your Facebook pixel, and you’re going to have duplicate orders now and your purchase pixel is not gonna fire correctly and they won’t even fix it. Honestly I never write reviews but this place sucks. I’m so mad I ever use them on my website. It messed up Pixels and reporting
Nosto has brought instant, measurable value to our store. The recommendations are top notch and allow us to offer them to our customers and site visitors in a robust, rock-solid fashion. We are using the recommendations in our Facebook retargeting as well and have been quite pleased with the performance there too. They make setup a breeze and the user interface is really intuitive. A big win all the way around for us.
I love the Nosto App because it truly makes integrating product recs into your site so easy and seamless. The admin settings within their app allows you to literally turn on and off product recs with the click of a button. I highly recommend this app to anyone who is looking to show additional products on product pages. I also love how well the Nosto App works on mobile devices and how quickly it loads on each page.
We use this app to generate upsells. The product is very extensive and we are currently only using a small amount of its functionality. The support has been outstanding to date.
Easy implementation, great sales and onboarding team and most importantly bringing in significant revenue based on the strategic logic of our recommendations. We've been really happy with our launch!
We've been using Nosto for 2 months now, and we love the app. Key benefits/observations:
1) Instituted product recommendations and saw immediate lift (~10%) in AOV and sales conversion.
2) Customizable recommendation logic to cater to different situations and needs (e.g., cart page - can show what ppl who bought the item within your cart also bought, product page - upsell related products, only recommend products w specific tag/filter)
3) Nosto's analytics offer insight into health of sales funnel and helped us to identify other areas of our shop that needed work (e.g., abandoned cart rate was high, so we instituted guest checkout, greatly improving conversion).
4) Strong support team that is proactive in helping us get the most out of Nosto. They are also active in building additional functionality (e.g., recently launched personalized pop ups/emails) vs. pure maintenance.
5) Clean UI and friendly UX
Overall: a well built app, supported by active/competent team, that delivers hard dollar results.
love this app. great support. increased conversion rate. better use of real estate on website.
We're using Nosto to recommend products to our customers that they'd probably miss. The app contributes to the sales volume every day (from day one) so it seems to be a very useful addition to our shop's features. Looking forward to try the email and popup features as well. The customer support is excellent! Beyond their well designed templates we wanted to customise recommendations further and with their help we've been able to get quick results! Great job guys!