NoteDesk ‑ To‑Do, Tasks, CRM , 11 reviews
No time to participate in a BETA test. Underperforming app features with limited controls. Unresponsive customer support during trial could be a sign of whats to be expected from app developer. More than 48 hours with no response or assistance from support.
I'm sorry NoteDesk did not meet your expectations. Our offices were closed for a public holiday Monday regarding the delayed response.
The feedback regarding the issues has been passed on to our developers to be investigated.
I use this app to manage tasks on two shopify sites. I did have an issue with installation. I contacted support and recived a speedy and proffesinal service from Dan, who sorted out the issue quickly. Great communication, great product, does exactly what I need. Thanks
Ken
I was pleasantly surprised how very easy it is to use and looking forward to staying in touch with clients and my team using this app. Well done NoteDesk!
I was looking for an app to help us keep track of order that are not sent or had other things to be dealt with, this has been the best option so far, Good support team, they take on recommendations which are important and hope they added it soon. Anyhow I would highly recommend this app
After you mark a task complete you can't see it anymore. That's concerning...hopefully, there is a workaround...I downgraded back to free after testing and will look at some other apps that might be similar.
Hi there! Thank you for your feedback. You can view your historical tasks with an active premium subscription. To view these, you head over to the Archives. If you need anything else, just let me know!
Just what i was looking for .......................................................................!
We have only just begun using it, but so far, it seems great! It allows us to follow up on customer/vendor specific requests and keep track of them in a way email can not. Looking for the functionality to assign tasks or projects to users/owners, and change that along the life cycle of the project. The free version did not give enough functionality to even test, so I would suggest offering a free trial of the full version would be helpful as we had two upgrade to even test it. I will continue to provide feedback as we use the app more.
Hi Limbers Dancewear. Thanks for your review. We actually have an exciting update arriving very, very soon that addresses the points you raised and more. Stay tuned!
Our team maintains detailed customer and order notes in the Shopify timeline. That's great, but... what if nobody actually sees the timeline note? An app like this can help. We needed a task/project app. The Projects section of the app is suited for handling customer/order notes and sharing these projects (todo's) with our team. This app helps us keep track of the daily flow of things. Plus, the Notedesk app is well-supported. We ran into a problem and the developer was right on top of responding to take care of bug/issue with the app. I would recommend this app to any store owner who wants to manage notes on customers & orders. It's helping us to provide excellent customer support. Thanks to the folks at Launctip for a very useful tool! Revised review 11/05/22
Hey, thanks for the feedback! Your original 5 star review was great but this is by far more helpful to us. We hope to get this back up to a 5 star.
In the background, we are finalising a major update. It addresses your points already raised along with a bunch of other helpful features and upgrades. This should be released in the next 1-2 weeks.
Thank you.
Dan @ NoteDesk
Lots of nice features and task prompts. Nice and clean and useful. I would recommend it for increasing productivity.
I enjoy this app for my business because I'm able to keep my business in track and get things done!
Go check out my store:) https://official-tk.myshopify.com/