Reviews (10)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 14, 2023

Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)

Atelier Wen
Hong Kong SAR
Almost 3 years using the app
April 14, 2023

Quick response.
I could solve a problem in a second with chat support.
It was a pleasure assisting you today!

OtanO-official.com
Japan
About 2 years using the app
POWR.io replied April 14, 2023

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

June 23, 2023

This app offers exactly what I need for my store. I came across an issue recently, contacted support and got a reply within half an hour. My issue was resolved immediately! Thank you to Richcarde for his prompt responses. I highly recommend this app if they offer what you need!

John Paul & Co.
Canada
About 1 year using the app
POWR.io replied June 23, 2023

We're super glad to know you've had such a great experience with us!!! Thank you so much for your review💙️💙️

August 29, 2023

App works well with what I need to use it for. It's not fancy, but it works perfectly! Had an issue as I thought I was signed up for the free version, but noticed I was on the Pro version (that I wouldn't utilize). Received excellent customer service to cancel and keep my free version.

Butterflies and Halos
United States
10 months using the app
POWR.io replied August 31, 2023

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying 😊

February 27, 2024

Love this APP

JetLife Vacations Travel Agency
United States
5 months using the app
April 25, 2024

I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Moneysensemap
United Kingdom
5 days using the app
POWR.io replied April 26, 2024

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️
It's customers like you that make our job wonderful!!!

Edited April 23, 2023

This is a great and easy APP to use but unfortunately I am having a continuing problem with product pages uploading. I can't publish my pop up to certain pages as it won't load past the letter A. I have contacted customer support before but it has happened again.

Verso
Ireland
About 13 hours using the app
POWR.io replied April 24, 2023

Hi Verso,
Thanks a lot for taking the time to provide us with this valuable feedback, and we're sincerely sorry that you had to encounter such inconvenience.

Your concern has been shared with the POWR team, and we just sent you an email in order to help sort this out the best and fastest way possible for your convenience!

Edited January 8, 2021

For a free email subscribe pop up app, you honestly cannot complain. That being said, I have consistently run into the same issue using Powr.io email subscribe apps affecting the theme of my website. I use the Venture theme and have tried using two different Powr.io email pop up apps (this Mailchimp one, and their standard email pop up), and both have slightly affected the layout of each page of my website. An empty white space appears at the top of my website between my main menu and the banner slider, that won't go away, and shrinks down the overall height of the images on my banner slider. On pages where there isn't a banner slider, the empty white space just shows under my main menu. The empty white space is just a white bar that travels the width of the screen. I've gone through support in the past to try and fix this issue, who were responsive, but unfortunately could not resolve the issue in the time I required. And unfortunately, I don't have the time to work with support over a few days as I need my email pop up to be working effective immediately so I am switching to a paid email subscribe app. 4 stars because aside from this small formatting issue that may not affect everyone the way I was, the amount of features with hardly the same limitations for this free app is unheard of when comparing this app to all its competitors. I'd say this is the best email subscribe app purely from a value standpoint.

Snowbee USA
United States
About 3 hours using the app
POWR.io replied January 9, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

January 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Sports Poster Warehouse
Canada
About 1 hour using the app
February 21, 2023

Richcarde M. was a very helpful guy, who helped me to set up the pop up as I need. Thank you so much Richcarde!

Axer Sports
Colombia
About 3 hours using the app
POWR.io replied February 21, 2023

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today🙂️

January 2, 2024

Quelques difficultés à finaliser l'installation en raison d'une récente MàJ de Shopify. L'assistance à été géniale et je remercie Richcard M pour sa réactivité et sa gentillesse. Appli fonctionnelle :)

Aissegé Créations
France
About 8 hours using the app
November 10, 2023

The popups look very nice, and you can get a lot from the free plan. The only issue I ran into was when I deleted a popup it would still show. However, customer service was able to go in and fix the problem in less than 5 minutes.

MP Pets
United States
About 1 hour using the app
POWR.io replied November 12, 2023

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

May 2, 2023

The app is great, with its straightforward and user-friendly interface. I was delighted with the outstanding customer service I received from Richcarde M, who was incredibly supportive and quick to respond to my queries. It was a hassle-free experience, and I highly recommend this app to others.

Sonphonics (Hellespont Technologies Limited)
United Kingdom
About 1 year using the app
POWR.io replied May 2, 2023

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

January 25, 2023

Great support and application, their team is ready to answer your hardest and your dumbest questions! I recommand this app for your website has it is very easy to use.

Bright comfort
Canada
12 days using the app
POWR.io replied January 25, 2023

Hello,
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with us.

You're always welcome to contact us anytime for any questions, concerns or suggestions as we'd love to hear from you again :)

February 18, 2021

Best looking pop up and really helpful support, really easy to customize and makes website look really professional

RUBYNAAZ
United Kingdom
5 days using the app
March 14, 2020

amazing app. Great work :) Its really easy to use and comes with a lot of features that you will get only in paid apps. Try now and thanks me later ;)

COCOCINI
India
About 6 hours using the app
January 15, 2020

Very user friendly and perfect for what I was looking for! Basic features but has everything needed to run specials on my shop page.

Debb's Boutique
United States
19 minutes using the app
September 28, 2018

I wanted to use this app to create a countdown. But there are not that many possibilities to make it look good so I deleted the app. After this, the app changed my complete store and I had to change everything manually back in the backend.

For everyone else having the same problems; You need to go to OnlineStore>action>edit code and there you have to delete in the theme.liquid the first line.

Aziquer
Switzerland
About 1 hour using the app