Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 6, 2026

A great alternative to Klaviyo because you don’t need a US company to send SMS messages to your customers in America. My customers are receiving the messages and can click links directly in the SMS. I had a small issue importing my customer list, and the team cleaned it up for me. Great tech, great customer support. I’m going to keep using them.

My Japanese Grandma
United Kingdom
23 days using the app
March 8, 2026

We are new to Notify Customers and have only posted one sms text message to our customer base. After researching many sms text apps, this one is great! Easy to use, straightforward and perfect for any business that needs only an sms text app.

It was so easy to integrate with our Shopify store and within minutes our customer list was downloaded. The other BIG positive is the customer support. Todd and the Notify team have been great to respond quickly to all our questions with initial set up. Their customer service is 5-Star.

So glad to have found this app!

Bootleg Bourbon Balls

Bootleg Bourbon Balls
United States
3 days using the app
April 9, 2026

Best SMS App on Shopify! We tried many apps, and Notify Customers has been the most simple by far!

Study Nook by Jazzy
Australia
8 days using the app
December 14, 2025

This app has been so easy to use and so far have enjoyed it! I have truly appreciated that anytime I did have a question on something I could easily email them and a real person not AI responds fairly quickly. Now days it seems like getting assistance from real people is super rare.

Green Dazzle Baby
United States
19 days using the app
December 31, 2025

Finally found an SMS app that is super easy to use! Cant beat the price either!

Honey & B Candle Co., LLC
United States
8 days using the app
December 30, 2025

Very easy to use, set up was quick. All of your customer info ports right over. Great app.

Fixate Cosmetics
United States
6 days using the app
Notify Customers LLC replied December 30, 2025

Thanks for sharing your experience! Glad the app is working well for you. -Notify Customers Team

November 7, 2025

I just started using this app for my business and I have to say — it’s one of the easiest and most effective ways to send text blasts to my clients and customers. I love that they can reply directly and that I can segment my messages based on who they’re going to. It’s only been a few days, but so far, so good!

Shinkah Beauty & Wellness
United States
4 days using the app
January 20, 2026

Great resource and easy to use to send SMS text messages. Its really a no-hassel

BOS Jewelers Inc
United States
7 days using the app
June 12, 2025

works great for my small business. easy to use.

ABR Imagery
United States
About 1 month using the app
Edited October 21, 2025

Love this app! The app is easy to use and customer service is amazing!

Margaret Lilly & Company
United States
10 days using the app