Reviews (15)

Overall rating
3.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 3, 2025

The support has fallen off a cliff.

The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response.

When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.

WildBounds
United Kingdom
Over 3 years using the app
Aero Apps replied October 21, 2025

Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.

November 4, 2025

App works great so far and they offer the Pro version for free for non-profits. Appreciate the prompt customer support and easy setup.

Free the People
United States
2 months using the app
September 20, 2022

Being a small NFP we are highly reliant on the best in class technology to help us deliver on our vision and mission. Notify tells us exactly what we need to know so that we can help vulnerable and marginalised individuals, families and communities doing it tough

Thread Together
Australia
About 3 years using the app
October 5, 2022

Does exactly what I need it to do, connects my Shopify store and my slack account to keep all of my information in one place.

IOCDF
United States
About 2 years using the app
Aero Apps replied October 5, 2022

Thank you Fran, I am glad I could be of help to your organisation.

September 13, 2022

This app has really helped our productivity integrating Shopify and Slack and the willingness for the Notify team to work with our non-profit org and help us out is really appreciated.

Khalis Foundation
United States
About 1 year using the app
Aero Apps replied September 13, 2022

Hey Aman,
I am glad we could help. Thanks for the wonderful review.

January 21, 2021

This is a great app to connect Shopify with Slack. We've been using for 12 months now and it runs seamlessly!

Saturdays NYC (Australia)
Australia
11 months using the app
September 20, 2022

This app has been a huge help to our team here. It provides us with daily insights and the setup process was super smooth and easy. Highly recommend to any teams big or small!

Superbolt™ Tea
Canada
11 months using the app
Aero Apps replied September 29, 2022

Thank you so much for the review. :)

July 13, 2020

Intuitive and native design, convenient to use. When a problem occurred, Sarah was able to quickly resolve it. Thanks Sarah

Genoplan Online Store
Japan
About 1 month using the app
Aero Apps replied July 13, 2020

Thank you Nate, for the positive review!

November 27, 2024

The team was extremely responsive in helping me set up custom notifications. Highly recommend!

Cousin Home
United States
12 days using the app
October 20, 2023

Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.

Hollywood DJ
United States
9 days using the app
Aero Apps replied October 23, 2023

Thank you so much for the wonderful review. :)