Reviews (15)

Overall rating
4.1
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 3, 2025

The support has fallen off a cliff.

The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response.

When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.

WildBounds
United Kingdom
Over 3 years using the app
Aero Apps replied October 21, 2025

Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.

January 31, 2024

Vimal and his team at Notify have been so helpful in making custom automations for my international fulfillment agents via Slack. This app has saved me so much time.

Foreign Resource
United States
8 days using the app
November 27, 2024

The team was extremely responsive in helping me set up custom notifications. Highly recommend!

Cousin Home
United States
12 days using the app
October 20, 2023

Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.

Hollywood DJ
United States
9 days using the app
Aero Apps replied October 23, 2023

Thank you so much for the wonderful review. :)

January 21, 2021

This is a great app to connect Shopify with Slack. We've been using for 12 months now and it runs seamlessly!

Saturdays NYC (Australia)
Australia
11 months using the app
October 5, 2022

Does exactly what I need it to do, connects my Shopify store and my slack account to keep all of my information in one place.

IOCDF
United States
About 2 years using the app
Aero Apps replied October 5, 2022

Thank you Fran, I am glad I could be of help to your organisation.

April 20, 2021

Looking very good so far, perfect for notifying filtered orders. Additionally, their customer service is great and fast. Five stars!

Remotto Battery
Spain
About 3 hours using the app
Aero Apps replied April 21, 2021

Thank you Alex and team for the awesome review .

November 6, 2020

Love it! It's so easy to use. I was so happy to find this. All of the other apps were so complicated. This provides all the communication needed to get it done!

Sunbeam Vintage
United States
23 minutes using the app
Aero Apps replied November 6, 2020

Thank you so much for the review Team. If you run into any issues at any point, feel free to email me directly at vimal@aeroapps.xyz :)

September 20, 2022

This app has been a huge help to our team here. It provides us with daily insights and the setup process was super smooth and easy. Highly recommend to any teams big or small!

Superbolt™ Tea
Canada
11 months using the app
Aero Apps replied September 29, 2022

Thank you so much for the review. :)

September 13, 2022

This app has really helped our productivity integrating Shopify and Slack and the willingness for the Notify team to work with our non-profit org and help us out is really appreciated.

Khalis Foundation
United States
About 1 year using the app
Aero Apps replied September 13, 2022

Hey Aman,
I am glad we could help. Thanks for the wonderful review.