Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2023

Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!

Silver Fox Luxury LLC
United States
Time spent using app: 4 months
March 6, 2023

I like the app and the products. The app is very intuitive, no tutorials required although they are available. Help is offered freely.

Lilly's Artwork
United States
Time spent using app: 6 days
NovaTomato replied March 7, 2023

Thank you for wonderful feedback. We appreciate your kind words and it is our main goal is our customers satisfaction, not only with our premium quality products, website access and interface but also with our exceptional assistance throughout every process. We will continue to provide our best to serve you and your customers with high efficiency. We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

March 3, 2023

Oh my god

First of all this application is a dream, it is really very cool, the products seem to me to be of high quality and the help is fast and wonderful, I fully recommend this application, it provides you with many areas and a lot of high-quality options
Thank you

Mishastyle
Saudi Arabia
Time spent using app: 2 days
NovaTomato replied March 6, 2023

Thank you for that wonderful feedback! We appreciate your kind words and we assure you that we will continue to provide premium quality services, assistance and top of the line products. We are looking forward to serving your customers soon with your amazing designs! We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

March 2, 2023

An amazing tool with great service. I just spent an hour in chat with a very knowledgeable person who helped me every step making it easy.

Shoosty
United States
Time spent using app: About 6 hours
NovaTomato replied March 2, 2023

We thank you for your wonderful feedback. We appreciate your kind words and it truly inspires us to continue providing our best service. We will constantly provide exceptional services and premium quality products that you and customers will surely love. We are excited to serve to your customers your amazing designs. We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

February 10, 2023

Really beautiful elegant and resourceful! Great time designing cant wait to launch my store! Thank you all!

designbyhazema
Canada
Time spent using app: About 2 months
NovaTomato replied February 13, 2023

Thank your for your wonderful feedback! With your kind words, we are more eager to provide exceptional assistance and services as well as premium quality products! We assure you that we will aim to reach your customers with satisfaction on the products that they will order from your store! Kindly let us know any questions or feedback you want us to address and you may email us at support@novatomato.com. Have a great day!

Sincerely,
Anton
NovaTomato Team

February 9, 2023

Still learning i wish we can custom the label. and better price and background remover we help alot with the logo

Stier
United States
Time spent using app: About 1 month
NovaTomato replied February 9, 2023

Thank you so much for your feedback! Good news! You may use you brand logo to be printed on the Wash Label and Hang Tags. Also, uploading images and removing the background in the process is possible! We hope to be in touch with you for further assistance with our features that you will sure love! Kindly let us know any questions or feedback you want us to address and you may email us at support@novatomato.com. Have a great day!

Sincerely,
Anton
NovaTomato Team

January 31, 2023

I've recently downloaded this app and I thought I would give you my thoughts. Everything is actually quite great, obviously, and probably not unlike any of us in this field, I would like to see more product. This is not a criticism, it is simply that we're insatiable, and as a business, you can't possibly offer unlimited items. The one criticism I have that I find your prices a bit high, making it perhaps a bit difficult to generate high sales.

alwaysgetlucky.com
United States
Time spent using app: 3 days
NovaTomato replied February 1, 2023

Thank you for your wonerful feedback. We appreciate your detailed comments and this will help us to improve in many areas. We are launching new products from time to time so please stay tuned for new releases. Our current product offers and costs reflect the value that we put into making sure that customers receive high-end premium and sustainable made-to-order apparel with zero inventory and zero-waste production. We work only with world leading manufacturers producing for leading apparel brands which allow us to offer real retail brands quality. We will be grateful if you can try our products as well that we are truly proud of!
You can also contact us through email at support@novatomato.com or chat with us on our website. We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

January 25, 2023

Setting up the POD connection to shopify was really quite easy. Now I am excited to add more products with my designs

Amelia Rita
United States
Time spent using app: 3 days
NovaTomato replied January 27, 2023

Thank you for your wonderful feedback. We are grateful that you had a wonderful experience with the integration and we are looking forward to seeing your designs. It is truly our pleasure to serve you and we are excited to serve your customers in the near future. We hope you continue enjoying our services!

Sincerely,
Anton
NovaTomato Team

January 9, 2023

I recently placed an order with NovaTomato and I have to say that it was an absolutely five star experience from start to finish. The process of placing my order was seamless and the customer service I received was top-notch. The print quality of my order was outstanding and I was truly impressed with the level of detail and color accuracy.

In addition to the fantastic product, the shipping was lightning fast and my order arrived well-packaged and in perfect condition. I will definitely be a returning customer and highly recommend NovaTomato to anyone in need of high quality prints. Thank you for a truly exceptional experience

ThreadyFit Brand
United States
Time spent using app: 4 minutes
NovaTomato replied January 10, 2023

Thank you for your feedback. We truly appreciate your valued time and effort in sending us your feedback and it is our great honor to help you out in any possible way. We will continue to provide great assistance and make sure to go beyond means in giving customer service. You can also contact us by email using support@novatomato.com if you have any questions that need further assistance. We thank you for your constant support and cooperation with us.

Sincerely,
Anton
NovaTomato Team

January 6, 2023

It was great very easy to use It downloaded very quik and i am for sure going to be using this a lot in the future

Altus Supply
United States
Time spent using app: 2 months
NovaTomato replied January 9, 2023

Thank you for giving us a review! We do appreciate your valued time and effort to share your review with us and the community. Your satisfaction is important to us, your feedback, and suggestions are appreciated and help us deliver a better customer service experience. Thank you for making it NovaTomato.

Sincerely,
Anton
NovaTomato Team