Numeral Sales Tax

We’ve had a great experience with Numeral. Managing sales tax through Shopify can be complicated and time-consuming, and their team has made the process so much easier for us. They’ve been incredibly helpful, responsive, and knowledgeable, and it gives us peace of mind knowing that this important part of our business is being handled properly. We truly appreciate their support and would highly recommend Numeral to other Shopify brands looking to simplify their sales tax compliance.

Numeral has been great and has been a solid upgrade from our last sales tax software. Thing are much more automated, and Numeral takes true responsibility for our company's sales tax filings. They resolve all issues for us and acknowledge when they make a mistake. They even pay any penalties and interest that may be incurred due to a mistake they made(which is not often, but it is nice that they do this on the rare occasion). Customer service has been great, especially from Taylor. Additionally onboarding was relatively simple. The only reason they are not getting 5 stars is due their reporting, which could be better. That said, I informed them of this and they are actively improving their reporting.

Numeral team is on top of it. We've had all sorts of challenges over the years and they've been very helpful. We worked with Avalara before and they were a nightmare, insanely expensive and had zero customer service. They had no one to answer the phones, and constantly tried to use AI bots to facilitate tax questions. Numeral is 1,000x better, and it's easy to connect with real people who can help in case of issues. I highly recommend.