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Recover abandoned carts and send order updates with SMS, WhatsApp and voice messages.
HelloSend brings SMS, WhatsApp, Telegram and voice calls to your Shopify store. Send order confirmations, shipping notifications and abandoned cart reminders automatically. Run SMS and WhatsApp campaigns to Shopify customer segments, and handle texts, WhatsApp and Telegram chats and calls from one shared inbox. Built-in AI drafts replies, answers common questions and hands over to your team. Includes opt-out handling and quiet hours.
- AI replies with handover to your team, plus opt-out and quiet hours
- Abandoned cart recovery by SMS and WhatsApp with a link back to checkout
- SMS and WhatsApp marketing campaigns to Shopify customer segments
- Two-way texting, WhatsApp chat and calls in one shared team inbox
- Order confirmation, shipping and delivery alerts by SMS and WhatsApp
Languages
English
Works with
- RingCentral
- Telegram
- Twilio
- voice
- WhatsApp Business API (Meta)
Categories
Real-time messaging
Automated responses
Customization
Managing campaigns
Pricing
Choose the plan that best fits your business.
Starter
$39 / month
or $372/year and save 21%
Features
- Up to 5 users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery m
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
7-day free trial
Growth
$99 / month
or $948/year and save 20%
Features
- Up to 25 users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
7-day free trial
Business
$299 / month
or $2,868/year and save 20%
Features
- Unlimited users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by HelloSend.
Resources
Developer
Launched
April 15, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, Online Store
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Edit customers
Customer data
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View orders
Draft orders, order fulfillments, all order history for the last 60 days
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View Online Store
Checkout page
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