Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

December 14, 2022

We were facing an issue with some products showing up in our quiz results. Aleksandar was of great help to us and together with the Octane engineers they we're able to quickly resolve our issue. Great customer support

À la collection
Netherlands
About 1 year using the app
March 16, 2022

The Octane team has really helped us with every part of the setup of our quiz and email segmentation. The features on the app have helped with revenue growth!

Vive Cosmetics
United States
About 1 year using the app
October 30, 2023

More opt ins in the first 24 hours than any other form on our site! Octane quizzes just make sense - and they make money too! I knew that the quiz itself would be powerful but that tech combined with the incredible support team (shoutout to Mark!) and their quick replies make all the difference in the world. Love Octane and recommend it to anyone who wants to increase opt ins.

ByHeart
United States
12 months using the app
August 23, 2021

Why didn't I use Octane sooner?!?! Is what we keep saying to ourselves. Cutting edge, low noise medium that gives us incredible ROAS. We use the enterprise service and it is incredible the level of service and execution. It's like having another full-time member of our in-house team.

Morning Lavender
United States
About 1 year using the app
October 7, 2020

We've been using Octane for over a year now and month on month we have achieved 6 figure revenue from the various functions within the app. They are continually bringing out new features and their support is also great. Highly recommend!

SmilePro Worldwide
Australia
12 months using the app
February 18, 2022

We love Octane AI! We love Octane! There are so many possibilities with quizzes. So many ways to segment our clientele, or to push the sale of specific items. We love that! Customer service is excellent too.

Les Mauvaises Herbes
Canada
12 months using the app
August 1, 2023

We used Octane AI to create our Foundation Shade Finder Quiz, and since launching we have seen great success and garnered lots of positive feedback from our customers. Their team, especially our account manager Aoife, has been really helpful throughout the process, ensuring a seamless and enjoyable experience. Highly recommended for anyone looking to enhance their customer engagement!

Sculpted By Aimee
Ireland
12 months using the app
August 3, 2020

Estou muito satisfeito com o suporte da Octane, em particular pelo Sr Aleksandar que tem me dado um excelente atendimento!

Loja Visite o Brasil
Brazil
12 months using the app
October 21, 2020

Loved the app. The Octane is a true partner and helping us to provide the better customer experience and drive increased revenue. We have seen a significant increase in our sales and customer's happiness as we can help our customers find the best product fit for them to purchase. Special thanks to Matt, Marina Perez and the whole octane team for the incredible support & all the awesome work you do! Whole team is really easy to work with, responsive, quick and always bring new good ideas ! We are so grateful for all of the support and help that the team at Octane has provided. It's a fantastic experience working with you guys. You guys are the best!

Derma Essentia
India
12 months using the app
October 7, 2021

Octane.ai has been a great investment for our company and has been really helpful not only for us but for our new and existing customers who use our website. It has greatly improved our sales and assists with customized recommendations on our products which our customers have really enjoyed. The service from Aoife has been nothing short of amazing, and she has been available to assist whenever necessary, without any delay or hesitation.

Legend London
United Kingdom
12 months using the app