Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

October 22, 2024

Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!

Happy Wax
United States
12 months using the app
October 3, 2024

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Indie Beauty Market
United States
8 months using the app
October 29, 2024

Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.

Ascention Beauty - Wellness Clean Cruelty-Free Vegan Perfume
United States
9 months using the app
October 30, 2024

My experience with Octane AI has been great so far, especially because of their customer support team.

Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website.

Thank you Ivana & the team!

Blak Haircare
Australia
16 days using the app
October 25, 2024

We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.

Glov Beauty
United States
3 months using the app
November 7, 2024

We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!

Skin By Blair
United States
About 2 months using the app
November 14, 2024

I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.

Les Poochs Luxury Products
United States
25 days using the app
November 15, 2024

Very helpful support! Shout out to Ariel for all of his help!!

Healf
United Kingdom
Over 1 year using the app
September 9, 2024

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

K&K Skin Products
United States
About 1 month using the app
October 29, 2024

We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!

Plunge
United States
4 days using the app