Reviews (193)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in conversion rates and average order values with this app. They praise its customizable quizzes and seamless integration with Shopify, Klaviyo, and Messenger. The app is intuitive and easy to use, with a smooth setup process. Customer support is highly commended for responsiveness and expertise in customization and troubleshooting. Merchants recommend it for its powerful features and positive impact on business growth.

April 9, 2026

We’ve been using Octane AI to build quizzes on our site and it’s been a solid tool overall. It’s a very complete platform with strong customization options and integrations, which has helped us create more tailored quiz experiences.

It’s not the most intuitive at first, but the support team really makes a difference. Leonardo has been especially helpful, very responsive and always willing to jump in and guide us through setups.

Neuro
United States
4 months using the app
January 14, 2026

Leonardo is fast at replying, willing to hop on every call we have requested for, and has helped walk through how to design and create different quizzes. Without him, we would not have been able to create such a great quiz!

NEOVA
United States
About 1 month using the app
November 18, 2025

Fantastic App, fantastic support! seeing fantastic results with the quiz (6% CVR on completions).

Support has been great, special shout out to Ivana!

Dreama
United States
14 days using the app
Edited March 28, 2025

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

I submitted a question about how to navigate to a product page instead of a results page. It was after hours and it said they would get back to me on Monday. I was surprised that Ariel was there to respond quickly and gave me clear instructions on what to do! We're up and running before the weekend! THANK YOU!

Ai13 Billet Products
United States
Over 3 years using the app
January 10, 2025

Ivana and Ariel helped us with some design issues we were having with text wrapping in the middle of a word. The team looked into the issue, resolved it and provided the CSS code of the update. I appreciate their communication and quick resolution.

Laudi Vidni
United States
Almost 3 years using the app
January 15, 2025

The product is great and easy to use. We've had great success capturing emails and sales with our quizzes. Most importantly, though, the customer support is top-notch. I've been using Octane for several years now. Whenever I have a question or issue, I send over an email, and I get quick, helpful, thorough responses immediately (Ivana and Ariel are part of the support team and have been incredibly helpful always). I highly recommend this great product and service!

SHAZ & KIKS
United States
Over 2 years using the app
September 22, 2025

Octane AI's support team, especially Ariel, was exceptional at assisting me with the customization I wanted to implement in my quiz. While the customization features are already great, Ariel helped me write the code to target specific question pages in my quiz. As someone who frequently works with web design UIs, I really like how easy it is to add custom fonts to. In the future, I would love to see more advanced customization features on Octane AI, such as changing the color of text colors on specific pages.

Santu Beauty
United States
About 1 month using the app
December 8, 2024

Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.

Earjobs
Australia
About 2 years using the app
April 3, 2025

A big shoutout to Octane AI's support team for their incredible help in customizing my results page! Ariel and Ivana were exceptionally responsive, patient, and went the extra mile to make sure everything was perfect. Their expertise and dedication made the process smooth, and I’m absolutely thrilled with the results!

Solvaderm
United States
Over 1 year using the app
April 15, 2025

gamechanger, does exactly what we need with modern integrations, customer service huge as well, Pablo and Ariel have been clutch!

Happy Howl
United States
Over 1 year using the app