Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

February 25, 2021

Octane has been very helpful for us and especially for our customers! It has helped them get a customized recommendation. Jamila has been such a joy to work with! She was always very prompt with her responses and quick to help whenever needed!

goPure Beauty
United States
10 months using the app
November 3, 2021

Pretty good app, the quiz is their main feature and works pretty well, mostly because their staff is willing to help you optimizing it.

Louré
Mexico
10 months using the app
Edited November 27, 2021

We don't regret signing up for the Enterprise plan with Octane. very helpful support and the zero-party engine shows crazy ROI. Great integration with Klaviyo too. Also even when we were on starter/free plan Octane team offered several onboarding calls which turned out extremely helpful. Worth every single penny spent. It's also the way forward for future marketing overall so I'm sure in a matter of months Octane will be a mainstream marketing app for Shopify just like Klaviyo or ReCharge. Cheers team.

Seoulbox
United Kingdom
10 months using the app
August 29, 2019

We've been using this app for a few months to help with capturing our abandoned carts. So far so good. Has made a difference in converting.

Smugglers and Thieves
United States
10 months using the app
October 24, 2018

Hands down the best messenger platform app. Feature-rich, top notch customer support, great front-end interface, and it seems they're constantly working to expand features. Do yourself a favor and switch over from whatever you're using.

EVER
United States
10 months using the app
Edited February 28, 2019

Great customer support, I worked with Megan. Got all my questions answered quickly and got this app easily integrated into my store!

Jaded Affairs
United States
10 months using the app
November 5, 2021

Easy to use. Support is super responsive & helpful (shout out to Leonardo!). Would definitely recommend!

Riley
Ireland
9 months using the app
November 13, 2023

I have been able to build a subscription box service with octane, the support from their team is incredible - quick response, I shared my idea with Ivana and Mark and they gave me suggestions on how to proceed + which integrations would be useful. The quiz feature is the biggest contributor to my sales, this is a must have for a new business! HIGHLY RECOMMEND!

The Link Within
United States
9 months using the app
Octane AI replied March 14, 2024

Thank you team! We are building many more integrations, any integrations anyone needs we are on top of it!

September 23, 2020

Love the app. Love the team behind it. Highly rec. If you're building an Ecom company, get on Octane now!

Tenzo Matcha
United States
9 months using the app
May 2, 2018

This product is a new sensation for e-com conversion. Incredibly easy to setup and requires no real management. The conversions are 2-3 times higher than we've seen in the past on our platform and a no-brainer for any of our future installs. Job well done.

Aerosmith Store
United States
9 months using the app