Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

August 5, 2022

App works super well and helped us to understand our customers better while providing a great benefit for them.
The customer support is outstanding and helped us in many occasion and always solved the problems!

Restube EU
Germany
9 months using the app
May 8, 2018

Octane messenger has increased our conversion rates. The broadcast option allows us to reach all fans directly and abandon cart messages have proven to be a huge success. Octane AI Messenger Marketing is a game changer.

Poison Store
United States
9 months using the app
April 13, 2022

Loving this app not just because of its many ways to help build traffic to our website & draw new clients, but because of the amazing customer service! Shoutout to Leonardo for making sure we are taken care of every step of the way! Amaaaazing Octane, just amazing!

LING Skincare
United States
9 months using the app
April 11, 2022

Incredibly powerful platform! Not only has it made such an impact to our customer experience, but their support has just been amazing, so helpful with everything along the way. Highly recommend!

Vida Optima
United States
9 months using the app
April 24, 2018

Definitely proud to be one of the first reviews for this game-changing app. Octane AI takes Facebook Messenger Marketing and makes it so easy to use that anyone can do it. There's a lot of buzz for a reason.

Since installing the app, we've been able to market to our audience so much more intimately and effectively- everyone who puts something in their cart and is logged into facebook at the time of doing so gets an abandoned cart message which puts them into the messenger marketing flow. We have found that upwards of 75% of our users are logged into Facebook at the time of cart abandonment which is HUGE. Almost guaranteed deliverability and engagement (people don't treat messenger messages like they do emails- they're a lot more personal and a lot more effective).

And that's just the start, honestly. The dashboard can take a few go-arounds to get comfortable with to but, once you get the lay of the land, the options are endless. We've been able to create cool video campaigns with digital content that we've used before but has been otherwise stagnant for months/years and have channeled it into this new social platform (that was built for video among many other things). The integrations with things like youtube are shockingly easy to use.

Overall, this is a no brainer for any shopify store that is interested in messenger marketing (which they should be). A great app, great support team and good vibes all around.

Apt2b
United States
9 months using the app
June 10, 2021

Very intuitive interface and a lot of possibilities. Mark has been very helpful within minutes when I needed assistance!

Skalaris Health
Netherlands
9 months using the app
May 8, 2018

If you have any traffic, this app will make you money! Converts way better than abandoned cart emails. Very easy to setup, and the most robust e-commerce messenger app out! No other app will let you fine tune your messenger re-marketing like octane AI

Lifeseed Bracelets
United States
8 months using the app
December 3, 2020

Amazing! The support team is so helpful, they get you set up with any quiz you need. It looks so clean on the site and it functions great. Not to mention, the backend provides a ton of data too!

ROSEN Skincare
United States
8 months using the app
May 9, 2019

Best app for messenger marketing! Integrates well! Customer support was responsive and helped me resolve a problem promptly.

XGOODS.Store
United States
8 months using the app
February 26, 2021

I absolutely love working with our team over at Octane AI! They are super knowledgeable, and always willing to help out or answer any questions we have. Their shop quizzes have surpassed our expectations, and have been so insightful for our business. If you are thinking about Octane AI, do it! They are amazing!

INH Hair
United States
8 months using the app