Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

July 7, 2022

New to the app but everything seems excellent and the customisation options are better than i expected. The support staff are always on hand and have sorted any questions I had. Leonardo has been my main point of contact and he has been majesterial.

The Barn
United Kingdom
6 months using the app
April 13, 2022

Still building a monster quiz but Inna and Leonardo are helping me through it. Double whatever they are being paid or we riot... great service!!

The Personalised Co
United Kingdom
6 months using the app
June 25, 2021

I am very pleased with Octane AI. The quiz, the popups, the CRM integrations... everything is top notch and easy as pie. In particular, the availability and communication of their customer support is OUTSTANDING. Brandon, my support rep, is always available in an ongoing chat, regularly checking in to see if I have questions, and responds within a short amount of time during the business day. That level of support is unprecedented!

Hart & Hess
United States
6 months using the app
November 12, 2021

I used this app to help create a quiz to be featured on our company's website. Although not published yet its heading in the right direction and Brandon's customer service is amazing in helping me get there! I know the end result will be great! And hopefully convert a lot of potential customers.

BAUSELE
Australia
6 months using the app
November 6, 2019

Really great app so far! I have just started to get subscribers and the opt-in tools are really easy to work with. Great support and thanks to Aleksandar who helped me really fast

Lyxdesign.se
Sweden
6 months using the app
October 2, 2019

Really great customer service. Very fast and attentive and in addition to answering my question, they provided a screen capture video detailing how to accomplish what I wanted to do. Very impressed.

Strength.com
United States
6 months using the app
April 29, 2021

Super helpful app at organizing engagement and generating leads that convert! Mark B was amazing at giving me a run down of the program and was detailed in what would work best for us! Thank you!

ALLURING ELEMENTS
United States
6 months using the app
August 12, 2018

We tried several different Messenger apps and this is simply the very best! So many customizations, powerful little bot yet simple to use. If you have any questions support is a pleasure to chat with and they respond super fast too!

Don't waste time, try it out now and see for yourself. We love it!

Bijouxbela
United States
5 months using the app
March 16, 2021

Incredible results and Extremely powerful! The quiz and messenger bot has been pivotal for my business. The quiz has simplified the purchasing path for my customer, freed up chat support time and amazing $$$ results. Customer support (Erica & Jake) is phenomenal! Very helpful, friendly and clever suggestions!

Youthphoria | Magnetic Lashes Australia
Australia
5 months using the app
April 25, 2018

OctaneAI is HUGE success! It just 90 days I've seen almost 3x as much engagement from my abandoned cart messages compared to my AC emails.

We've brought in a ton of revenue and I didn't even have to do too much work. This. is. a. no-brainer.

Sweat Tailor 3
United States
5 months using the app