Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

December 9, 2021

Great app and very easy to use. The integration with Shopify is super easy Customer service is also great, Leonardo is very responsive and helpful !

Babo Botanicals
France
5 months using the app
May 25, 2022

Leo was amazing! After 10 hours cracking through the logic and to no avail - a call with him on zoom sorted all of it out. Shaved off 4 hours of time that I would've spent and we can launch our octane quiz today. I do wish I have reached out sooner lol! Amazing staff and looking forward to the growth of Octane :D

YUNO Botanicals
United States
5 months using the app
November 19, 2020

Love these guys! We mainly use their QUIZ functionality that brings us a ton of awesome data connected to new leads, skyrocketing the conversion with remarketing. Thanks Karolina for all the help and for learning Slovenian phrases to better understand our needs! You guys rock!

Chicatella
Slovenia
5 months using the app
March 16, 2022

I really enjoy this app the support is amazing! I has the pleasure of working with Leonardo. He answered my questions in a timely manner.He took time to make videos for my review. Thanks again Leonardo

GorJusWhips
United States
5 months using the app
March 3, 2020

Octane's customer service is unlike any other company! They're very responsive, willing to help and give you all of the information you need. Mark in particular has help me a lot!

Sated
United States
5 months using the app
January 9, 2022

So far absolutely loving this app. Needed some help and Brandon from support promptly jumped in to the rescue. If I could change one thing, I think the pro plan pricing is a bit steep for small businesses. Other than that, 5+ stars from us.

Gugu Guru
United States
5 months using the app
March 5, 2021

Octane.ai has been amazing! Using the app to develop a Shop Quiz has been super helpful in building out our website development, and the customer service is awesome. Brandon provided super quick responses and assistance to my questions and I am so glad we chose Octane!

Ohza
United States
4 months using the app
May 13, 2019

Wasn't sure which messenger app to go with but after speaking to Ben decided this was it. Plenty of guides to follow to help you get started, and a great support team to answer questions pretty quickly. Special thanks to Katie, Megan and Milena!

The Oil Diffusery
United States
4 months using the app
August 26, 2020

I use this app to power our online quiz, which gets customers to products that work for their lifestyle much quicker. Their customer service is great, Mark B. in particular is a rockstar and will help you every step of the way.

Rooted
United States
4 months using the app
October 10, 2021

This app has been great for our website. It is such a great tool to help customers find their shade via the quiz or get a better look at recommended products. The Facebook marketing is also a game changer in terms of being easily able to communicate with our customers. We went for the full package with Octaine AI and our account manager is always coming up with new ideas and ways to improve our service. Couldn't recommend more :)

Karen Murrell
New Zealand
4 months using the app