Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.
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Massive value, incredible support. out of the box functionality, with a depth very few other plugins can challenge. The best bang for your buck.
I ask questions Katie is always there to help. Recommend to any store trying to grow their FB msngr.
Seriously one of the best apps on shopify!!! Brandon in customer service is amazing!! So helpful! I wish all app companies on shopify were this amazing!
We have been using this app for a few months now and everything works flawlessly. It's quite a complex software and I needed to get in touch with the support team a few times. I used the online chat feature and received an excellent support from both Katie and Milena. I would certainly recommend to use this software especially for such a low monthly fee.
Ive been using Octane since August and have already seen a significant lift in conversions through their messenger sequence, They are really easy to work with, responsive, and quick! We're creating a quiz for my shop and its looking amazing so far! Highly recommend!
Great messenger marketing app. Used it to keep all my customers engaged on all fronts. Just started to dabble in the Facebook Messenger Marketing and seeing some promising results. Looking forward to seeing the progress. Team is fantastic and always following up and keeping us informed. Thank you.
Awesome customer service, and great results thus far. Open rates are through the roof compared to other platforms.
Really simple and easy to use. The quiz looks and works great! Also the team is super helpful and responsive. I was having trouble with an image on my quiz and they fixed the issue for me. Thanks to Mark and Aleksandar for their help.
Keep up the great work, y'all!
Our account manager Beth has been fantastic with great support advising the initial set-up direction between our internal departments- from innovation, website dev team, creative and customer experience internal teams. We have seen an immediate ROI, the data has been valuable in creating immediate action items for marketing and merchandising teams, and has 5-figures in revenue within first 2-3 months of launching without any digital ad spend attributed to it. Highly recommend.
El servicio de atención al cliente es excelente. Nos han ayudado exitosamente a instalar Octane en 3 tiendas diferentes, incluso replicando contenido entre cuentas y permitiendo diferentes accesos a las mismas.