Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

November 6, 2024

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

Jack Archer
United States
9 days using the app
October 21, 2024

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Barn Owl Tech
United States
2 months using the app
July 10, 2024

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

P. F. Candle Co.
United States
3 months using the app
July 1, 2024

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

111SKIN
United Kingdom
11 months using the app
July 1, 2024

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

WelleCo US
United States
Almost 2 years using the app
May 9, 2024

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

Ai13 Billet Products
United States
Almost 3 years using the app
March 28, 2024

Great app with great results helping our clients get the right products directly to their cart. Special shout out to Ivana on the support team for helping me out and making sure my quiz was perfect!

Impact Networking
United States
5 months using the app
March 1, 2024

Octane AI has elevated our e-commerce strategy. Their intuitive platform and effective quiz funnels help engage customers. Highly recommend it for businesses serious about zero-party data and boosting conversions. The team is top-notch, the best in the biz.

Unjury
United States
2 months using the app
February 27, 2024

Fantastic app that has completely changed our top-of-funnel acquisition strategy. The capabilities of the quiz are incredible and the team is very helpful with optimizations. Would recommend to any consumables business.

TB12
United States
About 1 year using the app
November 30, 2023

Great App.
I only use basic functions, but it is very effective. Also very good support team.

Patriot Footbeds
Australia
About 1 month using the app