Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

February 24, 2022

Early days, but so far setting up an instore quiz has been very intuitive and the help chat on Klaviyo integration has been super helpful (thank you Leonardo!)

Iffley Road
United Kingdom
17 days using the app
May 14, 2019

Great Messenger App. Excellent Tutorials. Intuitive Interface. Great Functionality... and Katie from the Support Team was very helpful.

Zuiry
United States
15 days using the app
May 26, 2022

Great app. We use it to build a new sales funnel via quizzes. Very user-friendly interface and flexible settings. Excellent level of customer service! Leonardo quickly responded and politely answered all questions, even recorded an explanatory video :)

Everink Tattoo
Hong Kong SAR
14 days using the app
May 3, 2022

Just got started with the app today and was looking for a customized solution and the support team gave me exactly what I needed to scale with an Octane AI Quiz!

BeanStalk Hair Growth
United States
13 days using the app
August 22, 2022

Best app I've found for creating quizzes. Using it for a sizing quiz and a sales generating quiz. UI is done really well, very intuitive, and customer support has been excellent (Mark and Leonardo thank you!). Highly recommend if you need any sort of quiz!

Ownloop
United States
11 days using the app
April 24, 2019

We just installed Octane AI on free trial to give it a shot in hopes of converting some of our abandoned carts. After adding we are quickly finding all the options on how to message the customer! Integration & set up has been a breeze and the support team has been amazing, especially Katie :) Excited to see what the next couple weeks hold!

RevAir
United States
9 days using the app
March 17, 2021

I am using this app and customer service, specially Mark and Brandon are doing a great job helping me setting it up and explaining the features.

Green Pharma
Ecuador
8 days using the app
October 19, 2021

I reached out to customer service via their online chatbot not knowing I'd need as much help as I did! I attempted to navigate this new app myself thinking I had the knowledge to do so and found I really needed help. The app is wonderful and I appreciate how Brandon helped identify what I wanted to achieve and proceeded to guide me through it. He was patient and professional as well as really upbeat even as my questions kept coming. We achieved my initial aim and I was reassured that I could come back with any other concerns that I had. Thank you Brandon!

SB Sentient Beauty LLC
United States
8 days using the app
December 6, 2019

Amazing customer service - super quick replies! Thanks Katie for helping me out so easily :) can't wait to try this app more!

Mask Co.
Australia
6 days using the app
October 16, 2019

Amazing support team! five stars! Response immediately for any problems and solves immediately. great app and great function. i use it for connection with smile.io.

58 days
Singapore
6 days using the app