Reviews (194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this quiz maker for boosting email captures and sales, noting increased customer engagement and conversion rates. Its ease of use, effective quiz tools, and seamless Shopify integration are praised. Detailed analytics help understand customer preferences, and the responsive customer support is valued for their expertise in optimizing quiz performance. Merchants report a significant return on investment and enhanced revenue post-implementation.
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Great support ! Ariel has been very helpful throughout the process of setting up and configuring the application. He provided clear guidance, answered all my questions, and ensured everything was running smoothly.
We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!
I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?
Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.
Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.
My experience with Octane AI has been great so far, especially because of their customer support team.
Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website.
Thank you Ivana & the team!
We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.
We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!
Very helpful support! Shout out to Ariel for all of his help!!
Octane support is so good they have become a key example for modeling our own CX/CS improvement!