Reviews (253)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

Edited July 14, 2021

UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!

Peter Hollens
United States
Over 5 years using the app
November 1, 2021

Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.

Hyperbiotics
United States
Almost 5 years using the app
Octane AI replied November 1, 2021

Speaking of personalization... We wrote a haiku JUST FOR YOU:

Help with digestion?
You need hyperbiotics
IT IS PATENTED!

November 5, 2019

So far, this app seems amazing. I'm still new to it, but it seems like a great, comprehensive solution to Messenger and I LOVE how many different ways there are of acquiring new leads and the customizability. I'm looking forward to trying it with SMS marketing and upgrading to their paid plan. The interface is awesome and easy to work with and support is great. Also the tutorial videos are extensive and extremely well put-together. 100% recommend.

RSA
United States
Over 4 years using the app
October 7, 2020

Wonderful growth app for us with white glove service. Have already recommended to other store owners.

GetBeast.com
United States
Over 4 years using the app
December 9, 2020

We use this app to enhance our brand voice and to increase revenue. Our reps at Octane are awesome and very attentive. They're always on the cutting edge and making sure we always have the most up-to-date technology.

NatureWise
United States
Over 4 years using the app
October 7, 2020

We have seen so much success from using the Octane AI app in our Shopify store! We have worked closely with the Octane AI team to implement new features to our website, including the Skin Quiz and Popups! I feel like the Octane AI team really wants to help each and every business grow, and they will make sure you do!

Muddy Body
United States
About 4 years using the app
September 16, 2019

We're on the basic plan, but we're LOVING it so far! Had a minor glitch with one of our shipping notification flow and Katie was incredibly helpful and thorough with getting it back up and running correctly. I've worked with several other self-serve type ad platforms and NO ONE has been that easy to communicate with. Seriously, Katie rocks!

HempLand USA
United States
About 4 years using the app
April 10, 2020

The Octane crew is one of the best app companies out there that is willing to go the extra mile for your business. If you are looking for an all in one app, this is it.

TMF Store
United States
About 4 years using the app
Edited November 14, 2018

Straight off the bat, and before I even completed the trial this app has recovered nearly $4k of revenue at full margin. FB Messenger marketing and figuring out how the subscribers, rules and nuances work is definitely a learning curve, but what isn't?!

Once you get your head around it, you'll be miles ahead of the competition. Our first ad was picking up subscribers at 7 cents per user and this will be a major focus for us now.

Support from Matt has been great, including pre-built flows and ideas for content and in chat support that helped my understand the whole relationship and rules around Interactions, Subscriber and Promotions / Broadcasts and how that affects your total list.

This is also one of the only Bots that allows you to do abandoned carts, and also one of the only ones that integrate with Klaviyo.

BoxHill
New Zealand
About 4 years using the app
October 10, 2020

This is a MUST HAVE app, We improve conversion rate and we just match the same ideas we use on emails on Octane and that wors simply great. Very easy to use and if you want to go more challenging the support team is great. A big shout-out to our Account Manager Marina Perez

CYSM Shapers
United States
About 4 years using the app