Reviews (194)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting email captures and sales, noting increased customer engagement and conversion rates. Its ease of use, effective quiz tools, and seamless Shopify integration are praised. Detailed analytics help understand customer preferences, and the responsive customer support is valued for their expertise in optimizing quiz performance. Merchants report a significant return on investment and enhanced revenue post-implementation.

October 2, 2024

Ivana and Ariel were helpful giving updates on klaviyo syncing being down.

Browne Trading Company
United States
About 2 months using the app
Edited March 28, 2025

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

I submitted a question about how to navigate to a product page instead of a results page. It was after hours and it said they would get back to me on Monday. I was surprised that Ariel was there to respond quickly and gave me clear instructions on what to do! We're up and running before the weekend! THANK YOU!

Ai13 Billet Products
United States
Over 3 years using the app
July 1, 2024

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

111SKIN
United Kingdom
11 months using the app
July 10, 2024

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

P. F. Candle Co.
United States
3 months using the app
Edited June 21, 2025

This app saved my online shop and my life. I can set all the FAQs and auto responses my clients kept on asking me. The software is easy to set up and u just let it run your customer service side of the biz. I can now sleep early, travel and hang out with my friends without the hassle of answering tons of messages per day.

App is reasonably priced. I gained so much sales via this app. My clients think theyre talking to a real person 24/7.

App is also REASONABLY PRICED. Love love love this app

B&Co Jewelry
Philippines
Over 3 years using the app
Edited July 14, 2021

UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!

Peter Hollens
United States
Over 3 years using the app
November 2, 2021

Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.

Run Gum
United States
Almost 3 years using the app
Octane AI replied November 2, 2021

A HAIKU FOR THE RUN GUM!

Need more energy?
Immunity? To be calm?
Run Gum has your back!

July 29, 2018

love using this Artificial Intelligence. best way to get customers checking out

Fashioninteriors
United Kingdom
Over 2 years using the app
October 7, 2020

Wonderful growth app for us with white glove service. Have already recommended to other store owners.

GetBeast.com
United States
Over 2 years using the app
October 13, 2020

Love Octane AI, especially the Enterprise Plan. The Octane teams does all the work and I just approve or disapprove (with feedback). They proactively track and send all the metrics and analytics each month without me lifting a finger. It's such a cost- and time-effective option to have the team that built the platform run and optimize all the campaigns. The Octane team is a true partner, integrating with the rest of our marketing plans and helping to drive increased revenue.

Naturalicious
United States
About 2 years using the app