Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting email captures and sales, noting increased customer engagement and conversion rates. Its ease of use, effective quiz tools, and seamless Shopify integration are praised. Detailed analytics help understand customer preferences, and the responsive customer support is valued for their expertise in optimizing quiz performance. Merchants report a significant return on investment and enhanced revenue post-implementation.

July 1, 2024

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

WelleCo US
United States
Almost 2 years using the app
November 1, 2021

Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.

Hyperbiotics
United States
Almost 2 years using the app
Octane AI replied November 1, 2021

Speaking of personalization... We wrote a haiku JUST FOR YOU:

Help with digestion?
You need hyperbiotics
IT IS PATENTED!

August 25, 2023

This app provides a really easy and seamless experience while also giving us valuable data and insights!

Blume
United States
Almost 2 years using the app
August 7, 2023

The app is so friendly and it's updating week a week.

They have a team so nice and the customer service works perfectly.

We have so lucky that have Elizabeth as an account manager, she is on top of everything and our Quiz is improving month a month.

So happy to choose this platform

Goldie Locks®
United States
Over 1 year using the app
November 17, 2020

Octane has boosted our online sales, managed the backend of the app for us and has outstanding customer service. Highly recommend.

bighammerwines.com
United States
Over 1 year using the app
August 31, 2023

Octane is a *must-have* for every brand. Absolutely the highest value tool we use! On the most basic level, it has helped our customers know exactly what to buy, like a real salesperson would help a customer in a brick-and-mortar store. It helps us build lasting trust with our customers, and is something we fold into nearly everything we do.

Onto the data now... the info that our customers give us through Octane is second-to-none for our marketing efforts. Knowing exactly what is relevant to your customers when you communicate with them is a game-changer –– it gives them the experience they deserve, and it can save serious time and money as well (think, no excessive/wasted Klaviyo sends, time in customer service for product confusion, etc).

Now for the team :) Your truly won't find a more helpful and kind team than the Octane team! We've worked closely with them for 18 months now, and they're incredibly thoughtful, human, and always so helpful. They truly act like a member of your own team that has skin in the game.

Couldn't recommend Octane more!

L'AMARUE
United States
Over 1 year using the app
Edited March 18, 2021

Great customer support from top to bottom. Onboarding with Katie was awesome and very helpful. Extreme potential for revenue through their tools! Update in 2021: We're now working with our AM Aoife and we couldn't be happier. This platform keeps getting better and better and so do their people. Thank you Octane!

AutoBrush
United States
Over 1 year using the app
October 29, 2021

I used this app for quizzes, FB Messenger, and SMS. We find it very helpful and a key platform for us, especially because our Octane rep manages the account with us with expertise and great assistance.

Milk Snob
United States
Over 1 year using the app
Octane AI replied October 29, 2021

The Milk Snob "Style Quiz" is amazing! Love the design and the gif that shows before the quiz matches you with the product recommendations.

March 1, 2022

The quiz has proved a great traffic generator for Keeko from Pinterest and other social channels. The facebook chat function and bot it excellent as well. It all takes alittle bit of time to learn, but it's worth the time.

Keeko
Australia
Over 1 year using the app
September 27, 2022

The app increases our revenue and brings great AOV conversions. But what I really appreciate: We had a problem today and I reached out to support. Leonardo responded super quickly to me sending me screen recordings that solved my problems instantly without me even asking for these. 5 stars for the app and 10 stars for support. It really helps so much to get quick and to the point human help! Thanks!

Awesome Maps
Germany
About 1 year using the app