Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.
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The quiz itself has been a game changer for my business. I've also been able to see Octane continue developing allowing a lot of customization. I've worked in Martech for nearly 6 years, so this type of personalization isn't a one-click implementation, but Octane makes specific segmentation achievable. Shoutout to Leonardo helping me with an integration challenge on a holiday too. Was resolved within an hour.
Awesome company and great product. Super easy to set up and get onboarded. Best messenger solution we have tried. Very happy with everything so far!
So far so good! Resources & support have been outstanding so far with Octane. Leonardo's been very helpful on both Zoom calls we've had - answering all my questions and giving pointers to help us get off on the right foot.
Octane Ai has been so easy to set up and whenever I have needed help, the team have been fantastic.
I especially want to mention Leonardo who has been totally fantastic, he made suggestions of ways I could improve my quizzes in addition to taking the time to video call me. It has been brilliant speaking to the same person each time I get in contact and I can't praise Leonardo enough!
The app increases our revenue and brings great AOV conversions. But what I really appreciate: We had a problem today and I reached out to support. Leonardo responded super quickly to me sending me screen recordings that solved my problems instantly without me even asking for these. 5 stars for the app and 10 stars for support. It really helps so much to get quick and to the point human help! Thanks!
Customer Support service is great! Milena from OctaneAI is helpful and responds very quickly (:
Has ton of useful features which other apps don't offer
Octane AI allows you to achieve professional results that are easily tailored to the needs of your brand. I looked at other bot building apps and they were just as good but nowhere near as easy to use! BONUS: the Octane AI support staff are brilliant.
Wow wow wow! Great quiz! Even better customer service! It's an intuitive platform but I need hand holding... Brandon was there every step of the way and helped me build my quiz from start to finish... I would have given up if not for him!! Amazing!!!
Fantastic Customer Support - Highly recommend.
Onboarding calls were very helpful - and the app is very user friendly.
So far I'm still a newbie actually but I would like to provide a review first to encourage the great supporter from Octane AI, It's really helping me to take a look into the problem and pretty talkative in communication. Service is that the one I recommend! :))