S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (354)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experience by providing estimated delivery dates, reducing customer inquiries. It offers extensive customization, including custom CSS, and is praised for its user-friendly interface and flexibility. The app's performance is reliable, and its customer support is highlighted as quick, friendly, and efficient, especially in customization assistance, ensuring seamless functionality across various store setups.

August 3, 2020

really good service. Anytime that I have a consult or I need a change on my store, they are fast and offer a very kind support. Thanks!!

Electricabike
Spain
Over 2 years using the app
July 17, 2023

Great Service. Very helpful to include minor custom tweaks. Genuinely appreciate the service. Hope to enjoy more of this service in the future

Modern Gem Jewelry®
Hong Kong SAR
Over 2 years using the app
Synctrack replied July 20, 2023

Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

July 28, 2022

Omega Estimated Shipping Date App is easy to use as they have very simple backend and very quick support whenever you need help

Gastrotools.dk
Denmark
About 2 years using the app
Synctrack replied July 29, 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Thanks,
Joyce

January 12, 2022

This is a great app. So user friendly and does exactly what it meant to do. So many options to make the message stands out. Anna and Dev from Omega has been amazing. the best support i have got from an app so far. Definitely recommend if you want to win your customers trust on delivery dates. well done :)

LittleCharactersStore
Australia
About 2 years using the app
Synctrack replied January 12, 2022

Hi LittleCharactersStore

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

February 15, 2021

I wanted to make some changes, but the company was very quick to respond to my inquiries and I felt that I could trust them. Thank you!

humane.jp
Japan
About 2 years using the app
October 28, 2021

Fantastic app - they also recently improved it by letting you turn on/off the timer for whichever product group you have created.
Definitely recommend.

Real Aquatics
United Kingdom
About 2 years using the app
Synctrack replied October 29, 2021

Hi

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.

All the best!
Omega Team

Edited July 18, 2023

Sherthey was amazing he did what was needed and was quick! My concern was handled with the utmost importance.

Sassy Jones
United States
About 2 years using the app
Synctrack replied March 30, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 12, 2020

Application qui fonctionne bien. Un grand merci à Kien. Support très réactif qui a corrigé mon problème en moins d'une heure.

Joaillerie Edenn.com
France
About 2 years using the app
October 9, 2023

Very good support

Bringer-Germany
Germany
About 2 years using the app
Synctrack replied October 11, 2023

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

Edited December 1, 2021

This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!

Partify
United States
About 2 years using the app
Synctrack replied November 14, 2021

Hi Partify,

Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team