Reviews (263)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, accurate delivery estimates, and customizable features. They appreciate its ability to display different timelines for various items, which has reportedly boosted sales. The support team is praised for their prompt and professional service, with customization options to fit individual needs. The app is also noted for its excellent compatibility, speed, and affordability. Additional features like a rush delivery option make it a versatile tool for merchants.

October 28, 2021

Fantastic app - they also recently improved it by letting you turn on/off the timer for whichever product group you have created.
Definitely recommend.

Real Aquatics
United Kingdom
About 2 years using the app
Synctrack replied October 29, 2021

Hi

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.

All the best!
Omega Team

August 12, 2020

Application qui fonctionne bien. Un grand merci à Kien. Support très réactif qui a corrigé mon problème en moins d'une heure.

Joaillerie Edenn.com
France
About 2 years using the app
February 22, 2021

Great app and team! Have always been very helpful with any changes or help that I needed. Keep it up!

BodyHeal
Australia
About 2 years using the app
Edited December 1, 2021

This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!

Partify
United States
About 2 years using the app
Synctrack replied November 14, 2021

Hi Partify,

Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

December 15, 2021

Amazing app! Joyce and Loc were super helpful getting me set up :) Thanks guys! Highly recommend this app

theranchflytrap
United Kingdom
Almost 2 years using the app
Synctrack replied December 15, 2021

Hi
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

September 21, 2022

Works exactly as we wanted it to. On the odd occasion where we needed any help, the team is always available to jump in and fix it. We had issues where different products needed different date ranges for deliveries. We got full support from the team to fix it on the spot. A big shout out to Anna who was not only helpful but did it in minutes.

Gro Club
India
Almost 2 years using the app
Synctrack replied September 22, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

February 16, 2023

A fantastic app that has worked wonders for our website, it's easy to install and use. If you ever have any issues or questions the team is always on hand to help and quickly get things resolved. I would highly recommend this app to anyone!

Next Day Paint
United Kingdom
Over 1 year using the app
Synctrack replied February 16, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Edited April 11, 2019

Love this app. It does exactly what I needed it to do. Support is quick and responsive with clear instructions.

Mildan Market Inc.
Canada
Over 1 year using the app
July 10, 2020

This is the only app that helped me fulfilling all the requirements. There were certain things that I needed on priority, for which support that I got from the Omega team was commendable. Really appreciate the effort! Support team is quick and outstanding. 5/5 for this.

Duroflex-World
India
Over 1 year using the app
June 16, 2022

Malak is truly an angel! She took her time to guide me through everything, and she was patient and very happy! Wonderful experience! :)

Oro Monaco
United States
Over 1 year using the app
Synctrack replied June 17, 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Malak