Reviews (266)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, accurate delivery estimates, and customizable features. They appreciate its ability to display different timelines for various items, which has reportedly boosted sales. The support team is praised for their prompt and professional service, with customization options to fit individual needs. The app is also noted for its excellent compatibility, speed, and affordability. Additional features like a rush delivery option make it a versatile tool for merchants.

May 18, 2022

Great support. Quick response. Awesome team. Anna is the best.
Recommended 100%
Recommended 100%
Recommended 100%
Recommended 100%

Abut
United States
Over 1 year using the app
Synctrack replied May 19, 2022

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Cheers from Anna! 🥰

July 8, 2022

Really Great customer service, helped with a few issues i had, got them resolved quickly.............

Educational Equipment Supplies
United Kingdom
Over 1 year using the app
Synctrack replied July 8, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

March 1, 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

MBMSPORT
Italy
Over 1 year using the app
Synctrack replied March 2, 2022

Hi MBMSPORT

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

December 7, 2022

Very helpful app. They have very well addressed the limitation Shopify has. Their support is excellent as well.

Vegan Dukan
India
Over 1 year using the app
Synctrack replied December 7, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

July 1, 2022

Très bon service après vente. J'avais un problème d'affichage et il a été corrigé rapidement par Tchat.

Bestlensprice
France
About 1 year using the app
Synctrack replied July 1, 2022

Nous sommes heureux d'apprendre que notre service client a répondu à vos attentes. Merci de nous avoir fait confiance et d'avoir laissé une si belle critique ! Nous sommes toujours prêts à aider !!

February 24, 2021

The support and follow-up from this team is Fantastic! In addition, the app works great and has increased our conversion rate!

Yami Dance Shoes
United States
About 1 year using the app
Edited August 4, 2022

We got this app after looking at the reviews and it turned out well. Although our project took a bit of time, Anna and their developers were very helpful in helping us get the customization we needed. We built something custom for our store and the team was very helpful in understanding our needs and building something. It did not work out in the end due to app restrictions - but this was custom and needs complete customization. However, we were able to figure a solution out. We used their code to put on our page builder app and it is working for us. Their team is professional. They were able to get on a video call and help us clarify our doubts and our concerns. Anna is the best. Her response is very fast through chat. She is very nice, professional and understands the people. I can confidently say no matter how many times you have problems in your store, they will help you.

Ampack
United States
About 1 year using the app
Synctrack replied August 5, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Anna

February 28, 2020

One of the very first apps that we install on our site. Running for almost a year now. If you are made to order like us. This is a great app that keeps in step with providing your customer's with estimated delivery dates.

The app makes a clear display of when the customer can expect to receive the product throughout the checkout process. Also links to your shipping policy. It shows up on the order status page after order and we asked for it to be put on the account page. Took support lest then 15 minutes to fulfill the request. Who doesn't like to work with a company like that?

UPMEN
United States
About 1 year using the app
February 3, 2021

Great app! Well worth the cost, it helped my conversion to be able to show the customers on the product page when it might arrive. Support is great as well, quick to respond and fix an issue I was having. 5 stars!

Diaper Dabbler
United States
About 1 year using the app
November 15, 2021

Easy to install and use. Also ran into an issue and customer support was great and timely in fixing it!

nunchi
United States
About 1 year using the app
Synctrack replied November 15, 2021

Hi nunchi,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team