S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (317)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales by providing accurate estimated delivery dates. It's noted for its affordability, effectiveness, and extensive customization options, including custom CSS. The app is user-friendly and easy to install, with a reliable performance. The support team is praised for their responsiveness and efficiency, especially in handling customization requests.

Edited July 3, 2020

5 stars. Simple and easy to use dashboard. Helpful and quick response to queries and very fairly priced in comparison to others. Does exactly what it says. Recommend.

Luccardo Italian Treats
United Kingdom
About 1 month using the app
December 12, 2021

I wanted to put the widget in a specific place. The service i got was sweet and fast (thanks to Anna), and they succeed to do exactly what i wanted.

Azmaar
Canada
29 days using the app
Synctrack replied December 12, 2021

Hi Azmaar,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

November 7, 2022

Customer service is great, Rosie guided me to change the text and colours. I would recommend Omega..

TAHLIRA
United Kingdom
29 days using the app
Synctrack replied November 7, 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

August 21, 2023

Wow, this app is exactly what I was looking for! It's truly amazing. The design looks fantastic, and the customer support is exceptional. They catered to my needs perfectly. For those of you in the e-commerce business, I highly recommend this app. You won't be disappointed.

wowat.co
Australia
28 days using the app
Synctrack replied August 23, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

August 2, 2022

Excellent customer service and prompt response when emailing. App works great, is easy to set up and looks awesome on our store!

Luxe Gemmes
United States
27 days using the app
Synctrack replied August 3, 2022

Yeahhhhhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

January 26, 2022

Great App! simple to use but very effective and the customer service is fab. Very efficient. I had a problem with one of the settings and Joyce from customer service was quick to help me with it.

Access Beauty Aesthetics
United Kingdom
26 days using the app
Synctrack replied January 26, 2022

Hi Access Beauty Aesthetics

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

November 17, 2023

This app is a true asset for any Shopify business looking to build credibility and trust with their customers.

Joyce, from the support team, deserves a special mention for her exceptional assistance. She went above and beyond to make sure the app was integrated perfectly with my store.

The app's accuracy in displaying shipping times has not only enhanced transparency with my customers but also led to an increase in sales. Customers feel more confident making purchases knowing exactly when their items will arrive.

It's a simple yet powerful tool, and Joyce's expertise makes the experience even better!

Quebekado
Canada
24 days using the app
Synctrack replied November 19, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

January 19, 2019

It is exactly the application that I needed, excellent application, very easy to use and very useful.

URBANLIFE
Chile
24 days using the app
August 29, 2019

This app is really easy to use, adds a little touch to our e-commerce website. There's also options for a bit of putting your own code in there also. The team is also super helpful & responsive. I like that you can chat with them via msgr also.

AffinityBands
United States
21 days using the app
December 29, 2021

I used this app to help me show the shipping message on product, cart and checkout page, I think it is very helpful. The most important feature is that it can show shipping message on order information which can help us deal with a lots of customer complaints. By the way, I think its customer service is also very good.

XGIMI Official Store Global
Hong Kong SAR
21 days using the app
Synctrack replied December 29, 2021

Hi XGIMI Official Store Global,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team