S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (318)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales by providing accurate estimated delivery dates. It's noted for its affordability, effectiveness, and extensive customization options, including custom CSS. The app is user-friendly and easy to install, with a reliable performance. The support team is praised for their responsiveness and efficiency, especially in handling customization requests.

December 28, 2018

This is a sweet app and exactly what I was looking for.

Originally, the one downside for me was that you had to add products singly as they did not have collections functionality. After trading emails with Kien, they worked very hard to add collections functionality so there is now the option to add estimated ship times by single products OR collections.

These folks at Omega get a standing ovation from me and five very well-earned stars.

Great customer service, terrific app! LOVE it.

paperwhimsy
United States
10 days using the app
January 4, 2022

I was looking for an app that could help customers see the shipping time of our products better and this app helped me do that. Thank Omega team!

Teezalo
Vietnam
9 days using the app
Synctrack replied January 5, 2022

Hi Teezalo
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

August 28, 2018

Installed the app. Still going through few refinement but the developer is very responsive to fix bugs. Cant wait to use the full functionality.

Kidstoyswarehouse
Australia
7 days using the app
May 17, 2020

Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.

Mercado de Vinos
Mexico
7 days using the app
Edited December 23, 2019

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Avenila - Interior Lighting, Design & More
United States
7 days using the app
Synctrack replied December 23, 2019

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help

November 16, 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

BabiChic
United States
6 days using the app
Synctrack replied November 19, 2023

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

November 6, 2023

Love the way they support us!

Memorial Gifts 4u
Singapore
4 days using the app
Synctrack replied November 9, 2023

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

August 27, 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
United Kingdom
4 days using the app
Synctrack replied October 4, 2021

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

November 26, 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
United States
4 days using the app
Synctrack replied November 26, 2021

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

November 15, 2021

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

ComeBackDude
United States
2 days using the app
Synctrack replied November 15, 2021

Hi ComeBackDude,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team