S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (362)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to display estimated delivery windows, enhancing transparency and reducing customer inquiries. It offers extensive customization options, including custom CSS, and supports rules for different products and countries. The setup process is easy and quick, ideal for those without technical expertise. The support team is frequently praised for their efficient and friendly assistance with customization and troubleshooting.

September 16, 2022

I really liked the app and the staff at the help center was helpful immediately. I highly recommend it.

evmodacomtr
Türkiye
1 day using the app
Synctrack replied September 19, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

July 11, 2022

Super application, avec un bon support, on peu facilement modifier les dates de livraison. je recommande vivement.

Belle Plaque Funéraire
France
1 day using the app
Synctrack replied July 12, 2022

Nous ne pouvons pas vous remercier assez pour les aimables paroles sur notre application. Votre avis compte beaucoup pour nous et nous permet de savoir que nous sommes sur la bonne voie !

February 20, 2024

App works great. Also, the prompt and effective support provided by the customer service team is awesome. They address issues swiftly and offer solutions promptly. Keep up the excellent work!

FPK Online
Guatemala
1 day using the app
Synctrack replied February 22, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. Providing prompt and effective support is a top priority for us, and we're glad we could address your issues swiftly and offer solutions promptly. Your encouragement means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help and will continue striving for excellence! 🌟

October 27, 2020

The Omega team has been incredible to work with. I had several questions about getting the app to function just the way I wanted to and they were very helpful and always quick to respond. The app has a lot of customization that really helped me get a message to my customers the way I wanted. I also had a few custom requests of them to get the install to match my theme as well as my idea of how it would look. They jumped right in and make it look incredible. Thanks so much Omega team, this is a great product. Highly recommend, this is a great app and an even better support team!!

AdeoPets
United States
About 24 hours using the app
December 8, 2023

Great app and the best customer support! They customised the app for 2 of our stores and it works perfectly!

Aeon Athletics Česko
Slovenia
About 23 hours using the app
Synctrack replied December 10, 2023

🌟 Thank you for your amazing review! We're thrilled to hear that you find our app great and that our customer support is the best! 🎉😊 We appreciate your support and are here to assist you whenever you need us. If you have any further questions or need assistance, don't hesitate to reach out. We're committed to providing you with an excellent experience! 👍✨

July 29, 2022

I installed the app but haven't used it yet. It has all the functions that I need. Most importantly, their customer service is awesome. I believe it is a great app.

Puredown
United States
About 22 hours using the app
Synctrack replied July 29, 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
Lynn

November 7, 2023

I strongly recommend this app to anyone, the support they provide is not only brilliant but it is also delivered quickly and the features of the app looks great on my store.

5/5

Weriion
Sweden
About 21 hours using the app
Synctrack replied November 9, 2023

Wow 💯, thanks for your positive feedback. We are glad to know that you are happy with our service and app!

Much love from Omega. ❣️ 💕 💞

May 12, 2022

I just started using this app and had some initial issues setting up (learning curve). Customer service was very responsive and helpful. My representative answered all of my questions and helped resolve my issues.

Splendiddesignsstore
United States
About 17 hours using the app
Synctrack replied May 18, 2022

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna

January 4, 2024

I really liked the application and the support is excellent

achadoscasashop
Brazil
About 10 hours using the app
Synctrack replied January 5, 2024

Thank you for your positive feedback! We're glad to hear that you liked the application and found our support to be excellent. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! 😊🙌🚀

October 16, 2023

The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.

Green Cradle
United States
About 5 hours using the app
Synctrack replied October 17, 2023

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰