I have to admit that I was very skeptical of this app at first. Connecting a third party application to my new business... with only 4 reviews and close to no competitors, it feels like a 'shady' area on Shopify. Choosing the correct apps for your business is essential for the future of your company, blog, or service. I regret to admit that I chose this apps competitor at first, based solely on appearance and the number of reviews it had. After weeks of trying, and trying again to connect every aspect 'Required' I decided to take a leap of faith. THANK GOD I did. I was fortunate enough to connect with a live agent as soon as I connected the app to my Shopify account. While Joyce graciously assisted me with setting up my Pixel, Shopify servers crashed for about 3 hours. This untimely mishap caused my Shopify link to Omega to be incomplete. I was not in the know and was becoming increasingly frustrated, but Joyce sat on the chat with me from 02:32am until 06:40am. Ensuring me that this process would be resolved just as soon as Shopify's services were restored. Joyce took the time to walk me through various features and explained some steps to help take advantage of Omega's powerful apps. Once Shopify's servers went back online, Joyce had my accounts linked and running properly within 20 minutes. The Omega Team did not have to have a member sit on chat with me for over 4 hours to ensure that their app would work properly for my business, but they did. This team Cares about your business. Before we disconnected from our chat session I jokingly said "Tell your developer that you deserve a raise! You just earned them a loyal client." Joyce replied with "You can tell him yourself! He's sitting right next to me double checking your connections." - That right there is comfort. Reading that, as a new business owner, takes just enough weight off of your shoulders. It's one less headache you need to worry about. The Service is running flawlessly with ZERO issues. I stand by Omega - Multi Snapchat Pixels, 100%. P.S. Joyce, Omega Support Representative, should get stock options along with a promotion! Thank You!
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
I have to say hands Down Best Pixel Tracking App On Shopify If you need a pixel tracker don't look anywhere else set up is easy and customer services is by far the best always there to help and always happy to help if you get Joyce you are in the best hands Thank you Joyce for the help!!
Woww! That’s so great to hear your feedback. I made sure that Joyce got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰
I used the app to add Snapchat code to my website & I had some problem in adding it so the team was efficient enough to work that out fo rme
Thanks for sharing your positive review of our Omega - Multi Snapchat Pixels app. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our apps.
Fantastic app with fantastic support. Give them a try, as they do a very good job. The features work better than Snapchat's own app!
You're Sharp! Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Multi Snapchat Pixels.
This Snapchat plugin works very well, and the installation is not very difficult, at first I did not know how to start, later I researched it myself and also tried to install it myself, later I encountered some problems, I consulted the customer service, and Anna's service attitude is very good, very patient to explain the operation process to me, speaking in detail, so that my mood is happy thank you very much for your explanation! You really benefited me a lot, my new sprint will be so wonderful to start with so much motivation to encourage . I hope your company does better and better and I hope I get some benefit from it, thanks Anna, thanks for this plugin, I will make the most of this plugin and become a platform for my own wealth creation and it's also free, quite good, anyway I love it and I love this beautiful patient customer service. Translated with www.DeepL.com/Translator (free version)
We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!