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Online shopping has never had a sales associate. Now it does. Built for retail.
Omi is the in-store experience, online. It works the way your best in-store staff does. Greeting shoppers, suggesting what pairs well, surfacing what's on sale, and finding alternatives when something is out of stock. Omi understands your catalog, recommends complementary products, and handles order and product questions automatically. Connects to your Shopify catalog with self-serve setup. Nothing about your current site changes.
- Engages shoppers in natural conversation, the way in-store staff does.
- Recommends products from your catalog and suggests pairings as shoppers browse.
- Connects to your Shopify catalog in minutes. No code, no theme edits.
- Answers product, order, and shipping questions instantly, around the clock.
Languages
English, Spanish, French, Swedish, Italian, Igbo, Yoruba, Chinese (Simplified), Chinese (Traditional), Korean, and Japanese
Works with
- Shopify Admin
- Gorgias
- Sywm
- Zendesk
Categories
Real-time messaging
Automated responses
Customization
Pricing
Pro
$599 / month
or $6,109/year and save 15%
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Omi.
Resources
Launched
September 22, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
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View products
Inventory, products, publications of products on sales channels, collections
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Edit orders
All order history for the last 60 days
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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View other data
Locations