Onemorething: video user guide

Onemorething: video user guide


Send a video user guide to your customers

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One product = one user guide

Easily upload your user guides in the form of documents, videos, or images!

An automated email

Your customer will automatically receive an email with the user guide for the product ordered.

Your customers' satisfaction

Providing guidance to your customers as they use your products is the best way to generate new sales.

About Onemorething: video user guide

Welcome to onemorething, THE solution that allows you to send your user guides to your customers automatically via email.

Congratulations! You sold a product. What happens next? You need to deliver your product under the best possible conditions. But how can you provide the best guidance to your customers as they familiarize themselves with their purchases? This is a critical moment: the first impression, which will determine whether or not follow-up purchases will be made.

When will your customer receive the user guide?

Once the ordered product has been shipped, onemorething handles the email delivery, directly to your customer, of the user guide that you have added to the product. That way, when your customer opens the package, you are already providing guidance and instruction. You are there to provide advice about how best to use the product, from the moment your customer receives it.

What kinds of documents are we talking about?

Onemorething allows you to deliver the user guide for each product in your choice of format: a downloadable file or a link.

  • Downloadable files: Supported file types: .pdf, .doc, .txt, .jpg, .png Maximum size per document: 10MB

  • Supported links: Any type of http or https link

How does it work?

It only takes a few minutes set up the email delivery of your user guides.

  1. Add one user guide per product (select either a file or a link for each product)

  2. Customize your emails (add your logo, customize your message)

  3. Approve your user guide emails (enable the automated delivery of your user guides with just one click)

Take pride in your products!

Your user guides attest to your product's quality and its unique features. They ensure that your product will be properly appreciated.Your customers will be that much more satisfied with their purchases...

And a satisfied customer is a return customer!

Your customers' degree of satisfaction is proportional to their desire to purchase from your shop again. A customer who is fully satisfied with your product and your service will be that much more inclined to buy other items from the product range.

Onemorething makes your life easier:

By keeping you compliant with the legal obligation to deliver the user guides for your products in the language of the countries where your customers are based

By joining with your customers to take an active role in protecting our planet

By saving you time on sending your user guides

By lowering your production costs (no more paper printing, as your updates are handled digitally) and mailing expenses

An easy-to-install, easy-to-use app

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Pricing 14-day free trial



  • Total storage of user guides files: 1 GB

  • Maximum file size: 10 MB

  • Up 5000 Automated Emails

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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