Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate these apps for their easy installation, functionality, and ability to track events and optimize ads. The support for Conversion API and seamless integration of pixels from various ad platforms are particularly beneficial. The TikTok tracking feature is also highly valued. Both apps offer a free plan, making them accessible to many. The customer support is often praised for its professionalism and quick response time. These apps are seen as instrumental in improving ad ROI and boosting sales.
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i am happy with the customer service. helped me really well. thanks. app is working well. i would recommend it
Hi LINAH Amsterdam store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OnePixel by OneCommerce
Very bad application and very very bad reporting. i was about to lose lot of money because of this application! Stay away!
Hi Pig Outlet store admin,
Here's Windy from OnePixel.
Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.
In your case, we truly regret to confirm that the app doesn't support tracking the Purchase event if your order flow that doesn't follow the Shopify flow as our explanation.
We also transfer this to the Product development team to review the feasibility of implementing a feature to cover this situation in the future.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Customer support is legit #1 in industry. They take the initiative to reach out and genuinely solve problems for you. They helped me set everything up and was very kind along the way. App works perfect for tik tok pixel!
Hi Get SHREDZ store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OneCommerce
Gostei,pena que pode cadastrar 1 conta, mais de 1 é preciso pagar, são tantas ferramentas pagas que muitas vezes não conseguimos começar um operação
Olá Info Mãe administradora da loja,
Aqui está o Windy da OnePixel. Muito obrigado por sua avaliação de coração.
Agradecemos muito seus comentários e comentários sobre sua experiência ao usar nosso aplicativo e adoramos nosso suporte.
Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do OnePixel como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do OnePixel
Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o OnePixel, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/
Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io
Cumprimentos,
Windy
OneCommerce
Do not install. Not a good app. It is based in china and they force you to leave a review by first asking you if you need help and then ask to leave a review. Their support is great, however I think the problem lies that this company is based in China. They have practically all access to your code and they will be able to spy on your products. IT DOES NOT HELP WITH FACEBOOK ATTRIBUTION OR TRACKING IN ANY WAY WHATSOEVER. Trust me it'll save you alot of pain in the ass an lots of wasted revenue testing products. Trackify is the best app for that on the shopify app store. Its extremely confusing and their support takes some time, but their tracking capabilities are 100x this... and it is a USA software. Hope this helps guys.
Hi The Gems Company store admin,
Here's Windy from OnePixel.
Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.
Our headquarter is in Vietnam, you can check it by searching "Onecommerce" on Google.
Our app entirely complies with Shopify's requirements for security and safety. This is why our app can appear in the Shopify listed app.
For all pixel apps, the core function is automatically inserting the pixel code into your website to track the events instead manually inserting code by yourself (you need to have IT knowledge to do that manually). And importantly, this action still complies with Shopify's security and safety policies.
Moreover, our app has a Conversion API feature that creates a direct connection between your marketing data and the systems which helps optimize ad targeting, decrease cost per action, and measure results across Meta (Facebook) technologies. Please refer to this article for more information: https://help.socialhead.io/en/article/why-conversion-api-server-side-api-is-so-important-rajzsh/
Regarding the issue that you are having, maybe the reason is the OnePixel app embed has not been turned on or the conflict code with the theme. In this case, we sent you an email, please check it and reply to us, we will try our best to support you.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
This is wonderful app. I have tried many but its better than all other apps for pixel tracking & ads optimization too. Customer support very nice to set up everything. Must try this app.
Hi songaras store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OneCommerce
Really fast support and great info.
They fixed an issue super fast and helped me to understand it.
I tried many apps. This is the best.
Hi Modeoutlet København store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Fast service and resolved my issues. I was having difficulties with inserting the proper pixels in my theme...I would recommend them again.
Hi The Little Shop of Olive Oils store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Windy
OnePixel by OneCommerce
Very helpful, the assistant Harper lead me through all the steps and was very supportive.
She helped me set up everything manually and test all the events that I wanted to be fired.
Hi Tadej Pogačar store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel
Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Harper
OneCommerce
Excellent support team! Great app. Advice to everyone. Support helped me to set up Api conversion and check it
Hi petpdome store admin,
This is Harper from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Harper