Reviews (200)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate these apps for their easy installation, functionality, and ability to track events and optimize ads. The support for Conversion API and seamless integration of pixels from various ad platforms are particularly beneficial. The TikTok tracking feature is also highly valued. Both apps offer a free plan, making them accessible to many. The customer support is often praised for its professionalism and quick response time. These apps are seen as instrumental in improving ad ROI and boosting sales.

June 2, 2022

Excellent support team! Great app. Advice to everyone. Support helped me to set up Api conversion and check it

petpdome
Ukraine
2 days using the app
OneCommerce replied June 2, 2022

Hi petpdome store admin,
This is Harper from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!
Harper

February 20, 2023

SUPER BAD experience with this APP. Not tracking Page View and making my costs per click to the start. DON'T INSTALL IT!

Police Shop
Italy
2 days using the app
OneCommerce replied February 20, 2023

Hi Police Shop store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.

Regarding the event issue, we truly need permission to access your pixel on Facebook Event Manager to find out the reason in order to fix it. We are really sorry if this request is bother you, but it's very necessary.
We would like to support you in solving any problem related to the app. Could you please consider giving us permission and also giving us a second chance to assist you?
We sent you an email, please check it and reply to us, and we will try our best to support you. Thank you so much.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

September 29, 2022

Simple, facile à comprendre et relativement simple à mettre en place.
Il ne reste plus qu'à attendre les résultats mais je ne doute pas de son efficacité.

casselesprix
New Caledonia
1 day using the app
OneCommerce replied September 29, 2022

Bonjour administrateur du magasin casselesprix,
Voici Windy de OnePixel. Merci beaucoup pour votre belle critique. Nous apprécions vraiment vos commentaires et commentaires sur votre expérience lors de l'utilisation de notre application et l'amour de notre soutien.

De plus, pour améliorer votre expérience, nous continuerons d'améliorer nos services pour les précieux utilisateurs de OnePixel comme vous. Merci pour les mots d'amour que vous avez partagés et merci d'être la meilleure partie de OnePixel

Je vous recommande également fortement de consulter notre blog pour les dernières nouvelles concernant non seulement OnePixel, mais également d'autres applications OneCommerce - une plate-forme de solution de commerce électronique de premier plan, plus que cela sur https://onecommerce.io/blog/

Si vous avez d'autres questions, n'hésitez pas à nous contacter via notre chat en direct ou à nous envoyer un e-mail à support@socialhead.io

Salutations,
Windy
OnePixel par OneCommerce

July 6, 2022

Windy was very helpful. KUDOS!!! Great customer service. Quite challenging on the language barrier but ALL IS WELL

Manta
Malaysia
1 day using the app
OneCommerce replied July 6, 2022

Hi Manta store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
OnePixel - Facebook Pixel Tracking

January 26, 2023

A must have to track events from your shopify store. This app has solved a lot of my problems including deduplication which was the biggest issue for me. The support team is exceptional and very professional. Helping me through any issue faced.
Keep up the good work!

Smart Clothing
Pakistan
1 day using the app
OneCommerce replied January 26, 2023

Hi Smart Clothing store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

June 16, 2022

Absolutely amazing support. We're using multiple apps from Socialhead and they've helped us deal with multiple Facebook and Shopify issues, even ones we didn't know we had.

South Shore Gallery
Canada
1 day using the app
OneCommerce replied June 22, 2022

Hi South Shore Gallery store admin,
This is Harper from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!
Harper
OnePixel - Facebook Pixel Tracking

February 9, 2022

Setup was easy and support is great! I can highly recommend the app! It combines the browser and server based tracking for a higher tracking rate.

Sterntaler
Germany
1 day using the app
OneCommerce replied February 9, 2022

Hi Sterntaler store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
SocialAds - Facebook Pixel Tracking

November 24, 2022

Good app for beginners to install pixels and conversion API. Prompt reply from the customer service team. Harper, Niel were really helpful.

Home & Outdoor Direct
United Kingdom
About 24 hours using the app
OneCommerce replied November 24, 2022

Hi Home & Outdoor Direct store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

July 15, 2022

thx Harper Just installed the app, and so far I could say that the support team is cooperative and helped me with the integration really quick.

xanrox
United States
About 24 hours using the app
OneCommerce replied July 15, 2022

Hi xanrox store admin,

This is Harper from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Harper
Socialpixel - Facebook Pixel & TikTok Pixel

July 28, 2022

The app is amazing and it allows you functionality that you can not do without it. It really makes a difference in the tracking, saves a lot of time on custom coding especially the manual pixel events which could be tricky at times and are very hard to configure to 100%. Support is friendly and helpful as well! Recommended!

Essential Supps®
United Kingdom
About 21 hours using the app
OneCommerce replied July 28, 2022

Hi Essential Supps® admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialpixel - Facebook Pixel & TikTok Pixel