Reviews (16)

Overall rating
1.7
Counts per rating level
  • 31% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 44% of ratings are 1 stars
December 26, 2023

error generate AWB, gak ada respon juga :(

gonegani
Indonesia
8 days using the app
September 12, 2023

BAD SERVICE! I have been contacting Get Support many times since several weeks ago until now, but still no response

DreamWaist
Indonesia
About 3 years using the app
July 11, 2023

We've been using this app for about 3 years without issues, however it recently just stopped working without any notification which cost us a days worth of sales.
After emailing the developer it appears their support email no loner exists so it looks like this app has been abandoned.

If your looking for a rates app for Indonesia we have moved to IndocoLite which seems to be doing the job well so far.

LONGCHAMP
Indonesia
Over 2 years using the app
Edited November 10, 2021

A lot of courriers are now available with international services available. Please add COD for Indonesia :-) EDIT: I liked the app until i started to have problems with it... because when the problem appeared the support never answered. The shipping cost charged to the customers is always lower than what the courrier actually charges us.. 10-20% lower.

Julaybib & Co
Indonesia
Almost 2 years using the app
Edited February 12, 2020

Love it! Helpful! Work flawlessly! However I find some problem while installing it, but the CS solve it in no time. A must have for Indonesian Website. Recommended

MilabelStore
Indonesia
Over 2 years using the app
April 20, 2020

With a very easy setup, shipping costs can be calculated automatically. Support via e-mail is also very fast and can be easily resolved in case of problems.

If you want to open a shopify shop in Indonesia, it will be a must-have app.

Nacific Cosmetics
Indonesia
Almost 2 years using the app
Edited April 9, 2021

I used this app. And Works Great. The support team is very responsive and able to provide the required solutions. We highly recommend Shopify developers in Indonesia to use Ongkiro. Great Ongkiro Team. Thank you

BorongDongId
Indonesia
Over 1 year using the app
Edited May 31, 2022

Terima kasih untuk bantuan dari team ongkiro (Indonesian shipping) support yang sangat cepat dalam membantu mengatasi masalah. Rekomendasi untuk online shop di Indonesia lainnya.

Akarumput
Indonesia
About 1 year using the app
Edited August 12, 2021

Sometimes my customer get this message "Your cart has been updated and the items you added can’t be shipped to your address. Remove the items to complete your order." When I tried to contact the developer to ask about the solution, they only replied with general answer that the feature is working well. When I replied with more details to get into some more discussion, there were no replies from the developer anymore.

Zakkel
Indonesia
4 months using the app
August 10, 2022

The app doesn't work! The customer service never reply my email. And yet, they still sent us the bill.

MOF Preview
Indonesia
2 months using the app