Reviews (130)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
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Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Outgoing Subscriptions' customer service is THE VERY BEST. They go above and beyond to help their customers and to ensure your store is successful. Hands down, they are the best subscription app!
Wow, thanks so much for the glowing review!! Glad to hear our customer support was helpful and responsive, and very happy you were able to set up your subscription box using Ongoing. Feel free to get in touch if you need anything at all! :)
I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!
Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)
I was looking for a subscription app and am glad that I found an Ongoing Subscription!! There were two times that I needed help after installing this app. Adriana helped so quickly *(in my case it was less than 15 minutes) and it was just awesome. I truly appreciate her quick response and she even fixed the issue immediately. Anyone is still reading reviews then I would say go ahead and add this app. You will be in safe hands :)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
While my work with Ongoing is in its infancy, I have to say, working with this team has been a blessing. They understand what I'm asking and make adjustments according to our special needs with a super quick turnaround time. It's also just nice to connect with real people while handling this side of the business. Thanks Adriana+husband! Would highly recommend this app!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
This app it's amazing! It was perfect for my needs of a basic subscription product.
The customer support is one of the best I have ever encountered: quick, right, to the point, with even some tips of better wording the plans!
Thank you for the glowing review! I'm so happy to hear you found our customer support to be quick and helpful! Feel free to get in touch if you need anything at all :)
Just signed up and had the best onboarding experience! Excited to see how this app improves our store :)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I LOVE Ongoing subscriptions. I use them for both of my shopify stores: one an online retailer, and another a weekly delivery service. The customer support is incredible and you can customize your subscriptions based on your needs for your business!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I used this app for my coffee subscriptions. It's so easy to set up and it included everything that I needed. Works wonderfully so far!
Thank you so much for the kind words! Happy to hear you found our Shopify subscriptions app easy to use & it works great on your store! Hope you have a great day and feel free to get in touch if you every need anything at all! :)