Reviews (130)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
Refine
-
By rating
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Fast support great service !
Thank you so much for the wonderful feedback! We are dedicated to making Ongoing the best app for Shopify Subscriptions, and it’s fantastic to hear that you had an awesome experience with our swift customer service. We're delighted that you’re enjoying our subscription management service. Your support and satisfaction mean the world to us! 😊🎉
The support for this app is great. They are very responsive and prompt, and really open to suggestions to the app. App itself is also easy to use. Overall, a great experience.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all :)
They are the best. Adriana literally called me to help walk me through how to set up my subscription and has been so quick to answer any question! I am so excited to partner with them!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I purchased this app and figured i would try and set it up in the evening after i was done work in my studio. Well the owner called me and walked me through complete set up and in 20 minutes i was up and running. I already got 4 subscribers enrolled and it was easy. I LOVE how i can see exactly who joined which product so easy and now everything is all in one place! THANKS SO MUCH
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Currently using this app for our subscriptions and I must say I am impressed especially with their customer support. You can tell that they value all their customers and would help out in any way they can. Thank you Adriana and Ongoing team!!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I genuinely have never had such a positive experience with a shopify app as I have with this app. I downloaded it and within minutes Adriana sent me a message asking if she could help me. The very next day I was on a call with her and she walked me through everything to set it all up. There is one feature the app didn't have that I wanted, but when I asked about it, Adriana told me that it was already being worked on and should be added by the end of the week. Genuinely everything I wanted it to be. The awesomeness of this app is only rivaled by Adirana's kindness.
Wow! Thank you so much for the glowing review! I really am excited to get this new feature out for you. Feel free to email us anytime if you need anything, we would be happy to help you out! :)
Adriana and her husband have been most helpful to me and patient, enabling the repeat kit to work on my simple theme. I am so grateful and impressed with this awesome app. Thankyou :)
Thank you so much for your review Julian! It was a pleasure helping you out! We are super happy you're enjoying the app. Feel free to let us know if you need anything else. :)
We love Ongoing Subscriptions! Everytime we've had questions or needed troubleshooting help, their team made the process effortless for us. Such a great Shopify app for the price!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
This app is exactly what I needed! All the other subscription apps were too expensive or focused on monthly refills for staple products, but I wanted a subscription box service for my seasonal candles. Not only does this app come with all the features and adjustable settings I was looking for, the support is AWESOME. When I made a request for a feature the Shopify platform didn't offer yet, Adriana personally reached out to let me know when it was implemented. It exactly solved my problem and she's been friendly, lightning quick, and personable every time! Definitely give this app a shot and support small developers.
Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use and that our customer service was friendly and responsive. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)