Reviews (130)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
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Super impressed with how simple this app is to setup, can't wait to see the subscriptions rolling in (fingers crossed). Received great advice from Adriana without even needing to ask for it - outstanding customer service. Highly recommend this app!
Thank you so much for the kind words! Happy to hear you found our subscriptions app easy to use and that our advice was helpful for you! We also appreciate the recommendation! Hope you have a great day and feel free to get in touch if you every need anything at all! :)
Using Ongoing was a breeze! Although I initially set it up incorrectly, they reached out to me and fixed all the issues and had it running in no time. Highly recommend this app if you're trying to sell subscriptions on your website/online store!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
This app has been amazing for my online subscriptions! The customer service is also amazing and very quick
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!
Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
We have used two other subscription providers previously on the Shopify platform, and they have been hard to deal with unsatisfactory results for ourselves and our customers. Ongoing Subscriptions has been absolutely amazing. We really appreciate the positive and proactive approach to tech support. They helped us fix our broken subscriptions. This is exactly what we (and our customers) needed. Thanks so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.
Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I have to say I'm very happy with the customer service here. Everything I needed to do was set up in minutes. Person to person Super fast response to messages. 100% deserves a 5 star rating. Easy to use app that will benefit your business. Thank your Adriana for your help.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Does exactly what it says. Very helpful staff. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you so much for the kind words! Happy to hear you found our customer support helpful! Feel free to get in touch if you every need anything at all! :)
I highly recommend this app! The customer service is top notch. They reached out to me right away to provide assistance and even corrected an error on my site (saving me a lot of time). The step-by-step video was also helpful and allowed me to get running quickly.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)