Reviews (67)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited October 18, 2021

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

Michelle's Creations L.L.C.
United States
5 days using the app
Money Apps replied December 4, 2021

Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 6, 2022

I absolutely love this app so far! Adriana had amazing customer service. Everything that I needed help with, she helped me execute it. She took her time and went over everything slowly to make sure that I understood everything. Truly thankful for her help! :)

LiveLoveJuice
United States
3 days using the app
Money Apps replied February 7, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 17, 2022

Toothandtailz.com - "Wagging our tails"...super easy install and set-up took less than 20 minutes. Great customer support and very quick response time. We will need to see how this plays out as we add more products and variants but so far so good!

Tooth and Tailz
United States
3 days using the app
Money Apps replied February 17, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

July 15, 2021

Awesome app! Helped me add subscriptions to my new site in a very simple way. No fuss and bells and whistles, it just did what I need it to do. Adriana was extremely helpful and basically helped me customize the app for my personal wishes. Couldn't have wished for a better experience, and that for a free app!! Highly recommend working with Repeat Kit!!

Koji Fine Foods
Canada
3 days using the app
Money Apps replied July 16, 2021

Thanks so much for the kind words! I'm so happy to hear you find our subscriptions app easy to use. That makes my day!! And it's our pleasure to customize the widget to match your theme. Feel free to get in touch anytime if you need anything else! :)

August 1, 2021

This app it's amazing! It was perfect for my needs of a basic subscription product.
The customer support is one of the best I have ever encountered: quick, right, to the point, with even some tips of better wording the plans!

La Cave à Laine
France
2 days using the app
Money Apps replied August 2, 2021

Thank you for the glowing review! I'm so happy to hear you found our customer support to be quick and helpful! Feel free to get in touch if you need anything at all :)

March 7, 2023

Thank you to Adriana! She was really great with all her answers to my questions. I got all my points sorted out by her.

Esme+Sita
Canada
2 days using the app
Money Apps replied March 7, 2023

Thanks so much for the kind words Shairose! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

November 13, 2021

Super helpful! Gave me great ideas to grow my business. Shared many different ways to connect with buyers. Loved the experiencee.

T. Louise Soaps
United States
2 days using the app
June 15, 2023

I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.

FurBabies™ Botanicals
United Kingdom
1 day using the app
Money Apps replied June 15, 2023

Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉

January 8, 2022

Wow! I have been blown away by the customer service, support and product. Within 5 minutes of installing the app I had a call from support to help me set everything up. They had to do a little work to make the colour scheme match our website. It was done within 12 hrs. I've just had another message from Adriana to check all is OK. I can not fault the service or product.
I've been so disappointed with other apps on shopify in the past but this one is PERFECT.
Keep up the great work guys. Its a faultless experience so far

FOX & WOLF
Spain
1 day using the app
Money Apps replied January 8, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

September 1, 2022

Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!

julelipgloss
United States
1 day using the app
Money Apps replied September 1, 2022

Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you had an awesome onboarding with super fast customer service. Feel free to get in touch if you need anything at all! :)