Reviews (69)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 8, 2022

Wow! I have been blown away by the customer service, support and product. Within 5 minutes of installing the app I had a call from support to help me set everything up. They had to do a little work to make the colour scheme match our website. It was done within 12 hrs. I've just had another message from Adriana to check all is OK. I can not fault the service or product.
I've been so disappointed with other apps on shopify in the past but this one is PERFECT.
Keep up the great work guys. Its a faultless experience so far

FOX & WOLF
Spain
1 day using the app
Money Apps replied January 8, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

September 1, 2022

Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!

julelipgloss
United States
1 day using the app
Money Apps replied September 1, 2022

Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you had an awesome onboarding with super fast customer service. Feel free to get in touch if you need anything at all! :)

December 10, 2021

I am new to the app and needed some help with set up. The app's owners were easy to reach and helped me through every step. Even altering it a bit to fit my stores style. Great to work with.

Book Love the bookshop of Senoia
United States
1 day using the app
Money Apps replied December 11, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 22, 2022

I purchased this app and figured i would try and set it up in the evening after i was done work in my studio. Well the owner called me and walked me through complete set up and in 20 minutes i was up and running. I already got 4 subscribers enrolled and it was easy. I LOVE how i can see exactly who joined which product so easy and now everything is all in one place! THANKS SO MUCH

The Spotted Owl
Canada
About 23 hours using the app
Money Apps replied February 22, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 17, 2022

Adriana was extremely knowledgable and helpful. She was with us every step of the way. The Ongoing Subscription app works fantastic and I would highly recommend it for anyone trying to increase their website sales .

The Pure Pour
United States
About 21 hours using the app
Money Apps replied February 17, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 17, 2022

The app seems very intuitive and easy to navigate. Setting up a subscription was very easy. I am excited to offer this service to my customers. Highly recommend.

Southern Throne Boutique
United States
About 11 hours using the app
Money Apps replied February 17, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

December 8, 2021

Adriana was by far the most responsive on any app I've download for my Shopify store. She immediately called my store after I added Ongoing and walked me through the set up saving me A LOT of time. As a small business owner and wearing many hats I truly appreciated that. If you're considering a subscription app for your Shopify store. Don't hesitate. Ongoing is the place!

A&D Nutrition and Vitamins
United States
About 6 hours using the app
Money Apps replied December 9, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 4, 2022

Amazing customer service. Adriana from Ongoing made sure my subscription setup went smoothly. Hands down this was one of the best experiences I've ever had. I'm truly excited to see how my business will benefit from adding a subscribe and save service. Thanks again‼

La Bella Skincare Made Easy
United States
About 6 hours using the app
Money Apps replied February 5, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Edited January 2, 2022

Love this app.The functionality is superb. The customer service is great as well. I highly recommend Ongoing.

butterbykeba.com
United States
About 5 hours using the app
Money Apps replied January 2, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

March 5, 2022

Usually, I like to wait at least 30 days before reviewing an app, but it would be an injustice to not share my wonderful experience now rather than later. I installed this app today, Saturday, Mar. 05, 2022. I had an issue with how my product description relocated and changed. I sent the developer an email explaining my issue. I really wasn’t expecting to hear from anyone on a Saturday evening. So, understandably when I got a call to assist me I was blown out of the water. My issue was resolved and Im loving the layout and function of this app. Thank you so much Adriana yo your prompt attention to my email.

Honest Growth, LLC
United States
About 5 hours using the app